Upcart—Cart Drawer Cart Upsell

It's very bad the cart just zooms in on ios and for this reason I've had many abandoned carts

WARNING: Doesn't work with Shopify's latest default theme. I spent 1-2 hours setting it up, assuming it would work with the Horizon theme, only to find that it isn't supported. Customer support told me to switch the Dawn theme, which obviously I'm not going to do after the whole site has been built on Horizon. Very disappointed with the app and surprised it doesn't support Shopify Free Themes.

HORRIBLE SCAM! Unexpected charge and poor customer service won't refund. AVOID at all cost!

This app has been a major disappointment. UpCart promises increased conversion rates, but the reality is far from it. The app consistently freezes when adding more items, making it frustrating for both store owners and customers. It’s unreliable, and the lack of any custom coding or flexibility leaves much to be desired.

Customer service is practically non-existent. There’s no support from any real experts, and you’re left to fend for yourself when issues arise. It’s clear that the developers are more focused on maximizing profit than providing a quality support and app. There are far better apps available with responsive support and real customization options. Save your time and money—look elsewhere!

Do not use it if you have multiple languages in your shop. The app has no translation possibilities included. You can only use translate and adapt which is highly limited in metafield data and will therefore not solve your problem.

Very sorry, but unfortunately I cannot recommend this app. Support was also not bringing up any solutions that are applicable.

A terrible experience, I do not recommend installing it.

The app was working well before, but for the past month it hasn’t been loading within Shopify. It’s still active on my store, but I’m unable to open it and make any changes. I’ve noticed several other users mentioning the same problem. Could you please advise if there’s a fix or if I should consider using an alternative app?

I'd give 0 reviews if I could. Expensive, mediocre app with the worst customer service I've ever seen in the Shopify app store. I asked for support on a very simply issue, but it has not been solved after almost two weeks. When asking support to help me I always get a copy-paste answer that's totally useless. I'm going to look for a different app with good support. Definitely not recommended.

I’ve been using UpCart for a while, and the app itself has potential — but the customer service is absolutely terrible. They take forever to respond (if they even reply at all), and when they do, the answers are generic and unhelpful. It feels like they don’t actually read what you write or care about solving your issue. I’ve spent hours trying to fix simple problems that should have been resolved in minutes if proper support existed. Definitely not what you expect from a paid Shopify app.

Very bad support, i have an issue with their cart since 6 days, still waiting for their technical support to even look at my issue. Only chat support asking me to wait until technical support is available, 6 days already i don't recommend this app at all.