Upcart—Cart Drawer Cart Upsell
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Customer service is very quick and helpful. The app works great. I believe that it helps with getting people over our free shipping threshold because of the free shipping bar and I like being able to offer add-ons right in the cart. It's a bit pricey and we've considered having to cancel it because of it, but for now, we're keeping it. Satisfied customers.
John helped me with my problem and solved it in 5 min! Thanks, awesome team and product!
Mark and Lillian helped me troubleshoot a pesky bug right during our Black Friday campaigns and push a temporary fix really fast. Thanks team!
Thank you so much for the amazing review! 🙌
We’re really glad to hear that Mark and Lillian were able to jump in quickly and sort out that tricky bug for you during the Black Friday rush. They’ll be so happy to know their help made a difference!
We truly appreciate you taking the time to share this. If you ever need anything else, we’re always here to help. 💬✨
Jeswin provided excellent support, very responsive, patient, and thorough in troubleshooting my issue. He took the time to explain every step clearly and made sure I understood the setup process. Even though the issue turned out to be on my end, his guidance helped me find the right solution quickly. Great customer service experience!
Thank you so much for the wonderful review! 🙌
We’re thrilled to hear that Jeswin provided such patient and thorough support while helping troubleshoot your issue. He’ll be so glad to know his guidance made the process clear and easy for you!
We really appreciate your kind words and are always here if you ever need help again. 💛💬
super great and helpful! really helped our customers know in a clean and minimal way what they were earning to boost our conversion rates!
Thank you so much for the wonderful 5-star review! 😊 We're thrilled that you’re loving your early experience with Upcart and appreciate your kind words.
We’re always here to help if you ever need any assistance as you continue using the app. 💛💬
Geweldige app! Conversie verhogend op verschillende vlakken. En de support is snel en accuraat!
Thank you for the great review! 😊 We’re glad to hear Upcart is helping boost your conversions and that our support has been fast and accurate.
We truly appreciate your support and are always here if you need anything! 💬✨
Dom has been very helpful and answered all our questions. Great job!
Thank you so much for the wonderful feedback! 🙌
We're thrilled to hear that Dom was able to help answer all your questions. She’ll be so happy to know her support made such a positive impact!
We truly appreciate your trust in Upcart and are always here whenever you need us! 🚀💬
It's worked really great for us so far - with some minor issues with compatibility. Recently we had an issue with the cart drawer showing up, and initially I was directly to an ai support who only re-parroted what I'd already read in the help guide and searched on chat gpt myself. However, once I asked for an escalation, I reached Patti who was able to identify a solution very quickly. Hopefully the app continues to be compatible with our store because it offers an easy way to boost sales and show offers before checkout.
Thank you so much for sharing your experience, we really appreciate your honesty! 😊
We’re glad to hear that the app has been working well overall and that it’s helping support your sales goals. That said, I completely understand how frustrating it must have been to run into compatibility issues and not get the help you needed right away. I'm so sorry for that initial experience.
That makes it all the more meaningful to hear that Patti was able to step in and quickly identify a solution, I'll be sure to pass your kind words along to her! 💬
We’re committed to making sure the app continues to run smoothly with your store, and we’re always here to help if anything else comes up. Please don’t hesitate to reach out if you need anything, we're rooting for your continued success! 🚀
Hailey fixed the issue very quickly. Thanks so much
Great app. I love that I can add custom code and CSS wherever I want.
Thank you so much for the wonderful feedback! 🙌 We're glad to hear that you’re enjoying the flexibility to add your own custom code and CSS! That’s one of our favourite features too!
We appreciate your long-term support and are thrilled to have you with us. 🚀💬