UpCart—Cart Drawer Cart Upsell , 589 avaliações

Klaviyo users beware - please reconsider using this app if you also use Klaviyo for your abandoned cart emails. Once you install this app, Klaivyo will no longer be able to see the scripts for adding to cart. It took us weeks to work out what the issue was (and thousands lost in revenue) before we worked out it was this app. When I contacted support about the issue, they actually knew about the issue but they don't let you know at install. I don't normally leave 1 star reviews but the coding on this app really impacted our store negatively. Support should offer to install this properly with custom coding for those customers using Klaviyo.

BE VERY CAREFUL USING THIS APP!!

Will cause double counting in your analytics impacting audience signals and remarking efforts.

When I notified them, they provided an obscure code with no guidance on implementation. When I asked for help, they told me to hire an app developer.

I would think twice before using this app as it will impact your analytics (something we all rely on heavily in e-commerce).

I see all these stellar reviews. But we never were able to test it actually. Customer service took forever to finally never help during trial. Were they just waiting for us to be charged and hooked? Not sure. Customer service was arguing with us for no reason. We just wanted exactly what was on the demo store. Don't advertise something you don't implement for customers. I would recommend doing custom work with a good dev. On the long run it would be cheaper.

App works fine, but we uninstalled it in free trial and still were billed 14.99 weeks later. Thats not good customer service.

Customer service responding to late

Schlechte app die viel zu viel geld verlangt für das was sie kann
außerdem ist stornieren sehr schwer gemacht

I INSTALLED THIS APP YESTERDAY AND GOT LIKE 10 ORDERS AFTER INSTALLING IT. THE APP CHARGED ME THE MONTHLY SUBSCRIPTION WHICH IS FAIR BUT IT ALSO CHARGED ME A "USAGE FEE" WHICH IS NOT MENTIONED ANYWHERE.

I SUBSCRIBED TO THE 15$ PLAN FOR 50 ORDERS. THIS APP CHARGED ME $90. THIS IS RIDICULOUS FOR 10 ORDERS.

Terrible app, messed up completely our store including direct buy links, doesn't work with currency converters, support not replying. A total mess.

Whilst support does try to help there have been a number of bugs and technical devs are slow to respond / dont work weekends which has caused known issues to persist on site causing bugs.
Also breaks the /cart page and does not work nicely with other apps.

EDIT: They could not even fix my issue for over 2 weeks (their estimate of fix). So I deleted the app.
You take on massive risk giving your cart to an app like this.