Upload‑Lift Image Upload , 166件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年10月2日

I tested this app. On the positive side it is customer friendly and easy to install. It takes very few clicks for the customer to upload, edit and order. On the negative side, customer images cropped in the editor will have a color shift. I noticed this when I made a test purchase in my own shop. Customer service confirmed this and informed that this will always be the case for browser based editors. I assume that is correct and therefore I asked customer support if it was possible always to download two versions of the customer image: The original file and the cropped one. Then I can use the original file and crop it in Photoshop based on the customers input. Customer service was not willing to allow that due to the fact that other users had not requested that. This issue may not be important for all web shops, but for printing quality images correct color management is essential. My conclusion: 1) Correct color management should be a core competence for any app handling upload of images 2) Customer support should go a long way to meet a relevant customer demand. Fortunately I was able to find another app where the requested service was no problem. Based on the shortcomings 1) and 2) I can only give 3 stars. However I would be happy give Upload-Lift Image Upload a second chance if the issue is solved in a later update.

Nordlys Print
デンマーク
アプリの使用期間:13日
Cloudliftが返信しました 2021年10月2日

Hi Merchant,

thanks for your detailed review, i can tell you really took your time to write it.

Our support team did mention that a color shift can occur when the browser re-encodes a cropped image. However, this is extremely rare. Many customers use our app to print images with no issues.

Update: We now have the option to save the original image in addition to the cropped image.

You are always welcome to give our app another try.