File Upload by Uploadery

raised an request one month ago. Didn’t received any reply or any resolution.

Customer are uploading the files, But inn the uploadery, the files is not showing. It's trash.

needed an app where i can have different sets of uploads for different products, what i have been using has been good but doesnt have this function, easy to set up, little glitch on my browser which made it appear to not be working but support was almost immediate and glitch was my end not the app so all good, highly recommended

Great!

Great customer service ! I'm not very good with coding but their team was able to customize the appearance of the upload button for me and it only took 5 minutes through the chat!

I'm having trouble getting it to work on Shopify

There's no FREE plan! When I add this to Shopify it automatically wants me to approve the "Uploadery Professional" for $9.99. No other option available.

No free plan actually available

Honestly my rating is 6 out of 5 stars! This app is extremely user friendly both for the seller and the customer. the sales of my custom products have gone up since i don't have to deal with the confusion of customers emailing images. Customer service is amazing. They have very quick response time. They helped me through the set up the uploadery app for my product. I've also reached out about how to change settings and they have been very quick and informative with the responses. Before finding Uploadery I was quoted $100 from a person on Fiverr to do the same thing. I can't say enough about Uploadery and the customer service.

Absolutely brilliant. Contacted them at 10pm and the following day everything was updated as requested. They arranged my website so that customers can see what they are uploading and preview. Fab service !

Don't make the same mistake I made going with this app over the countless others that are sooooo much better then this and less expensive. I made the costly mistake of trusting this app for my store and had countless option sets which took a long time to set up. 1st off, they lack the functionality to edit your order in the cart which literally every OTHER options app offers and they charge you extra if you want to allow customers to upload their files which is a basic functionality for other options apps. The biggest issue I have with this app is the lack of support and transparency. There was recent an update with shopify that made this app not function properly, but they decided to not tell their users. This ended up costing me $1000's of dollars in sales since customers couldn't even add to their cart, the only reason i knew was because i started to get customer complaints. When i reached out to them, they ended up saying that it was due to shopify making an update and that they weren't able to do anything about it. I reached out to shopify, and they did confirm that they performed an update to their api's which is common but that all apps are made aware of any type of updates weeks or months in advance so they can properly update their apps to not have any issues. The fact that infinite options has as many downloads as they have you would expect them to at least tell you that they will not be able to function the way they were, but no they decided to omit that information and just wait until users noticed. Their support team is literally a joke, if you're reading this go check out all the other options like hulk, globo, avis, and various others that are less expensive but offer wayyyy better functionality, the difference is not even close. I wish i would have never installed this app and saved myself the countless hours of having to migrate to a different app, let alone the thousands of dollars that this app ended costing me by not working as it should've. I hope that my post helps at least 1 person not make the same mistake that i made and chooses to offer their product options with an actual reliable app.