レビュー (187)

総合評価
4.8
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2020年7月7日

Always quick responses and app is functioning like it supposed to be.

Simply a good app for an affordable price.

Unieke Foto
オランダ
アプリの使用期間:7ヶ月
2020年4月9日

Love the app, perfect for our shop and the customer support is incredibly prompt which was a pleasant surprise! Thanks guys!

716 Fast Banners - a div. of Carpe Diem Designs, Inc.
アメリカ合衆国
アプリの使用期間:6ヶ月
2021年1月14日

a really usefull app. And the support is outstanding, fast, friendly and competent. I highly recommend this app.

pet-and-art
オーストリア
アプリの使用期間:6ヶ月
編集日:2021年7月2日

IF YOU ARE A BUSINESS OWNER DO NOT GET THIS APP!! It should be a beta version at best. If you have one simple upload field needed on one page, it may work, but if you have customers upload multiple files on the same page and they need to be in a certain order, good luck! All upload fields get automatically rearranged every time any changes are made to the app and our team spends hours rearranging them and TRYING to contact them. But they take about 12 hours to respond and fix any issues... and pretend they are not sure what the problem is. Right now as I write this I am literally having to close down my shop for the day to wait for their response because the glitches continue, and will most likely have to shut down for longer as I find another similar app. ***UPDATE*** As I sit here waiting for these guys to fix the issue and respond to my emails, I see that instead of fixing it and getting back to my last email, instead he writes a reply to my review to save his company's image before fixing my problem. It is the same person as he referenced my review in a previous email exchange. And by the way, his response to this review saying he has never heard of this is a lie. I really don't want to have to reveal email exchanges but he knows of this issue a week ago and said he knew what to do to fix it... but never fixed it. This is ridiculous. ***UPDATE 2*** This latest response is another lie. I have described the issue every which way I can, over and over, provided images for visual proof of the problem and even provided access to see in real time what was happening... The result? Instead of admitting he has no idea how to fix his broken app, the blame goes to me because I am not describing the issue "as requested"? All the guy wants to do is give me a refund and move on, but doesn't realize that we are a real business that will have to shut down and revamp much of our website. I understand he doesn't want to deal with me, but to spend more time replying to my reviews than actually helping me today is horrible service. I have had other issues with other apps, of course, but they actually try to fix the issue, not just say they keep fixing, but don't, and then blame the customer for not explaining it "as requested". An absolute joke!

The Memory Machine
アメリカ合衆国
アプリの使用期間:6ヶ月
UploadKitが返信しました 2021年7月2日

Hi! I'm sorry you've hit problems getting fields to show in the correct order when adding multiple separate uploads to individual products in your store. This is something we support, but I haven't been able to reproduce the problem you're seeing when signing into the app as you.

If you're able to describe the steps to take to demonstrate the issue, as requested, I'll be very happy to take a further look and figure out what could be happening.

In the meantime, we've asked Shopify to process a refund, and we're on hand to provide whatever help you need to transition to another app.

2022年2月17日

Amazing application and even a better support! Love the google drive integration. Thank you very much!

Artimal
オランダ
アプリの使用期間:6ヶ月
2023年9月25日

Ứng dụng rất hay, đơn giản để sử dụng, dịch vụ hỗ trợ cũng rất tốt nhanh chóng xử lý hỗ trợ.

INFINI.Tee
ベトナム
アプリの使用期間:6ヶ月
編集日:2019年2月19日

Toby was patient & persistent. App working perfectly in-store now, hope to get customisation orders!

So Not Size Zero
シンガポール
アプリの使用期間:6ヶ月
2021年11月16日

Amazing app! I love the uploadkit customer service and app.They are always happy to help with any customizations you want. I can trust if there's an issue they can fix it and they do so immediately

Furloveart
オーストラリア
アプリの使用期間:5ヶ月
編集日:2020年9月11日

The app works great. The support reacts to questions and changes are quick and friendly. Many thanks

BellaMau
ドイツ
アプリの使用期間:5ヶ月
2020年7月7日

The best app for Printing Image Studio like us. and Their Support team is really great and fast respond. Thanks you guys.

Printopus
ベトナム
アプリの使用期間:5ヶ月