Recensioni (90)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
6 aprile 2023

Great customer service and the app works great ... hope they can create a sub-users account @ Highly recommended !!!

DaRoAn
Spagna
7 mesi di utilizzo dell’app
13 ottobre 2022

Great app to automate the shipping process with UPS. The support is great and helps you with all your needs!

Star Naming
Germania
6 mesi di utilizzo dell’app
Data modifica: 28 marzo 2023

This app has massively helped us streamline shipping items with UPS. In just a few clicks you can create a label, as the address from each order automatically flows in from Shopify. We managed to set up the postage labels to print with our Dymo 4XL. You can also set it so a specific shipping option on Shopify corresponds with a shipping option in this app, but we always change this ourselves. The shipping options on the app are slightly confusing, apart from the "Standard" one. For example, Next Day option is named as "UPS Worldwide Saver / Express Saver", which is what the customer sees when they get tracking. As the "UPS Express" is the faster Next Day option which costs more. At this moment I believe you are also not able to mark the order for pickup, you have to drop it off at an Access Point etc.

Overall this is a very useful app, which will save you so much time. Support is very quick to reply and is making the app better all the time...

Broadleys
Regno Unito
6 mesi di utilizzo dell’app
16 dicembre 2022

The only shipping app that has all UPS capabilities for your Shopify store with an excellent support. Highly recommend if you use UPS!

CASSAROKIDS
Stati Uniti
4 mesi di utilizzo dell’app
11 ottobre 2022

Great app and great customer service. Ruben helpt me out very well. Really professional. Just what i needed.

NYI Watches
Paesi Bassi
4 mesi di utilizzo dell’app
24 febbraio 2023

I don't usually leave reviews but when the team reached out to ask about leaving a review I just had to.

The UPS app has, first of all, made my life easier, I used to use UPS.com which is so time-consuming and a legacy system which would not integrate with Shopify and CSV input let me down multiple times. This app helps me ship orders really quickly and has put an end to data input! I tried a few other apps for UPS integration and none of them worked well for me.

Secondly, the support team has been amazing. Questions have been answered quickly and they've taken my feedback and implemented new features to make the shipping process even better. This is just awesome.

Lastly, It's free! App fees can add up over the year and great to have a fantastic app that's free!

Thanks you

Functional Tennis
Irlanda
4 mesi di utilizzo dell’app
Data modifica: 21 febbraio 2024

Support ist schnell und super.

Legal Power
Germania
3 mesi di utilizzo dell’app
United Parcel Service, Inc. (“UPS”) ha risposto 28 dicembre 2023

@Legalpower thank you for your review. We've tried to get in contact through our support channel with you in approx. 3 different Tickets. Unfortunately we're not receiving any reply from you. We saw that you're actively using the App and that you're creating every day shipping labels successfully since the 14th of December 2023

Please reach back to us via a support ticket so that we can verify with you if everything is okay or if you're missing a feature to make the Dashboard even more productive for you.

We're looking forward to your response!

10 marzo 2023

One of Shopify's best apps, take the UPS experience to next level. Top-Notch Customer Service with almost instant replies.

ethnasia
Grecia
4 mesi di utilizzo dell’app
Data modifica: 31 luglio 2023

I initially had some reservations about using the UPS app in Shopify, but all my concerns were promptly addressed by Ruben from UPS. His helpful email guidance (such as how to input poly mailer dimensions correctly) made all the difference in my decision to give UPS a try. In the past, I relied all my shipping on USPS. However, it seems like UPS offers slightly better rates for bulkier shipments. So I'm excited to test out UPS for my upcoming shipments!

eDart Shop
Stati Uniti
3 mesi di utilizzo dell’app
Data modifica: 5 giugno 2023

ok - Ruben is the absolute BEST! I had originally downloaded the app and couldn't get any printers to show (we use a Zebra GC420d). So I uninstalled the app and reinstalled it hoping this would help. One thing lead to another and the app got really messed up.

Ruben helped fix all the issues I had created by uninstalling and reinstalling the app multiple times. App now works great!

If you have any issues with your printer not being found, do not uninstall the app - simply send support a message and they will walk you through a quick process to get everything synced!

I would highly recommend this app if you want to use your own UPS shipping account with Shopify.

Thanks again Ruben - you are the very best! This app is a partner of UPS.

ebeehoney.com
Stati Uniti
3 mesi di utilizzo dell’app