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Support ist schnell und super.
@Legalpower thank you for your review. We've tried to get in contact through our support channel with you in approx. 3 different Tickets. Unfortunately we're not receiving any reply from you. We saw that you're actively using the App and that you're creating every day shipping labels successfully since the 14th of December 2023
Please reach back to us via a support ticket so that we can verify with you if everything is okay or if you're missing a feature to make the Dashboard even more productive for you.
We're looking forward to your response!
ok - Ruben is the absolute BEST! I had originally downloaded the app and couldn't get any printers to show (we use a Zebra GC420d). So I uninstalled the app and reinstalled it hoping this would help. One thing lead to another and the app got really messed up.
Ruben helped fix all the issues I had created by uninstalling and reinstalling the app multiple times. App now works great!
If you have any issues with your printer not being found, do not uninstall the app - simply send support a message and they will walk you through a quick process to get everything synced!
I would highly recommend this app if you want to use your own UPS shipping account with Shopify.
Thanks again Ruben - you are the very best! This app is a partner of UPS.
The support team is really helpful and fast. They configured the app according to our needs. 100% recommended.
We requested adjustments in the development of the platform, which became super practical in its use.
The tireless team in carrying out all the necessary adjustments.
The ease and speed of communication is noteworthy given that everything was done in record time.
I highly recommend.
Great support and quick replies from the team. will recommend this if you need a UPS dashboard!
Switching to UPS for our shipping needs, especially for non-EU countries, has been a game-changer. Their app is highly efficient, making complex processes smooth and manageable. The standout feature, however, is their exceptional customer service. The team, particularly Ruben, swiftly addressed our queries and implemented necessary features, significantly enhancing our experience. Their proactive approach to problem-solving and customer satisfaction is commendable. Overall, UPS and this app is a top-notch choice for anyone seeking a dependable and user-friendly shipping solution.
Ruben has solved my problems.
Thank you very much for everything, it works perfectly, also the modification of settings in Shopify was helpful
Ruben is amazing! He responded so quickly to all my questions and got me up and running in two days, with my very specific requirements!
This has honestly saved us so much time, I'd definitely recommend trying this app!
First of all, they did a one on one meeting with me to get everything setup and working flawlessly. Secondly, it didn't cost anything nor did I need to upgrade my Shopify plan. I am using a basic legacy plan and it still works. You don't need Premium Shopify, you don't need a paid app. This works and all of my negotiated rates are in there. Amazing service by the App team developers here.
La verdad es que el API de UPS nos está ayudando mucho a sacar todos los pedidos diarios, es muy practica, y la atención que me brindas es rápida y eficaz