Recensies (109)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
5 december 2024

I had issue printing the ZPL format labels, I setup a call with the support team, they gave a solution and within 15 minutes I was able to print labels. Thank you.

Ayushakti EU
Nederland
Ongeveer 2 maanden gebruiken de app
3 december 2024

We are just starting to use the UPS Dashboard app with Shopify. The customer support is fast and efficient, and also very kind - we have been assisted by Ruben. All our initial doubts have been resolved. The system is very practical and it saves us a lot of time in creating shipping labels and also following up on incidences with the delivery.

Volta Mobiles
Spanje
Ongeveer 2 maanden gebruiken de app
12 november 2024

Had an issue with importing orders from Shopify, got a quick help from the UPS team and everything was running smoothly shortly after.

Cycling Sina Shop
Duitsland
5 maanden gebruiken de app
28 november 2024

I had an issue as my orders had not been uploaded to UPS dashboard through our shopify app. Ruben from support team was amzing and solved the issue at no time.

Thank you for amazing customer service and support!!

InfinityJools
Griekenland
21 dagen gebruiken de app
25 oktober 2024

we have an issue with sync shopify orders to UPS ecommerce dashboard, it is a show stopper.

Can you anyone help with it, please contact us.

Kiyoko Beauty
Canada
Ongeveer een jaar gebruiken de app
13 oktober 2024

WE HAD AN ISSUE WITH NOT BEING ABLE TO CONNECT WITH OUR UPS DASHBORAD THROUGH OUR SHOPIFY APP. BUT WITH A LITTLE HELP FROM THE SUPPORT TEAM WE GOT IT FIXED AND ALL BACK RUNNING SMOOTHLY.
THANKS FOR YOUR GREAT SUPPORT

DAWL Diet Co.
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
22 november 2024

fantastic support

Chesapeake Crab Connection
Verenigde Staten
3 dagen gebruiken de app
4 september 2024

I want to use this app, but it ALWAYS incorrectly rates our shipping costs even as we've tried multiple times to synch it to our UPS account. We've become accustomed to this. However, the app often loses synchronization with Shopify and we are unable to fulfill orders received in time for EOD shipping. Kind of sucks when the UPS driver has to come back the next day because the app doesn't work.

Heirloom
Verenigde Staten
8 maanden gebruiken de app
4 september 2024

Great support, helped me responsively with an account issue

Fishem
Italië
8 maanden gebruiken de app
16 november 2024

Doesn't support checkout rates, so there was no way to expose UPS to customers, and it tried charge me literally 3-4x as much for UPS shipping labels as Shopify's built-in UPS labels. This app was charging more for the slowest UPS service than Shopify charged for the fastest UPS service! Completely absurd.

RetroStuff Canada
Canada
17 minuten gebruiken de app
United Parcel Service, Inc. (“UPS”) heeft geantwoord 17 november 2024

Hello,

thank you for your message.

The app does not advertise that it supports Checkout Rates. The Dashboard requires you to use your own UPS Account Number. The app itself ...