UPS Shipping (Official)

Easy to use and easy to install. The customer support is very quick and helpful.

I had an issue as my orders had not been uploaded to UPS dashboard through our shopify app. Ruben from support team was amzing and solved the issue at no time.

Thank you for amazing customer service and support!!

Had an issue with importing orders from Shopify, got a quick help from the UPS team and everything was running smoothly shortly after.

WE HAD AN ISSUE WITH NOT BEING ABLE TO CONNECT WITH OUR UPS DASHBORAD THROUGH OUR SHOPIFY APP. BUT WITH A LITTLE HELP FROM THE SUPPORT TEAM WE GOT IT FIXED AND ALL BACK RUNNING SMOOTHLY.
THANKS FOR YOUR GREAT SUPPORT

Great support, app works well!

This app is good and the support is very helpful. Started off with several issues but these were resolved quickly by the support team. Once set up correctly, it is very quick to book shipments and saves me alot of time.

There are still some things that could be improved and introduced including:

-Removing orders from the 'orders' section when they have already been fulfilled in Shopify (e.g. when fulfilled by another shipping provider).
-Also it would be really helpful to have some sort of self service returns portal for customers to submit return requests and use the UPS shipping rates. This would really help and encourage me to use the integration more for returns (I currently use another 3rd party app for returns).

I've not been using the app very long, but so far I've had a good experience with it and customer support was extremely helpful in resolving the one issue I had.

Great support, helped me responsively with an account issue

fantastic support

First of all, they did a one on one meeting with me to get everything setup and working flawlessly. Secondly, it didn't cost anything nor did I need to upgrade my Shopify plan. I am using a basic legacy plan and it still works. You don't need Premium Shopify, you don't need a paid app. This works and all of my negotiated rates are in there. Amazing service by the App team developers here.