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I've not been using the app very long, but so far I've had a good experience with it and customer support was extremely helpful in resolving the one issue I had.
This app is good and the support is very helpful. Started off with several issues but these were resolved quickly by the support team. Once set up correctly, it is very quick to book shipments and saves me alot of time.
There are still some things that could be improved and introduced including:
-Removing orders from the 'orders' section when they have already been fulfilled in Shopify (e.g. ...
DO NOT DOWNLOAD. This app is absolutely horrible and the customer service is no better. We have created an account then the next day we are not able to login and when you try to create an account it says email already used but when try to reset password you never receive the link to reset the password. I recommend just going through UPS website and doing what you need to do because this app does ...
Hello,
thank you for your message.
You've opened around 6 tickets with us and each of the tickets has been answered with possible solutions. We're always reacting to ...
great app!
Ruben has solved my problems.
Thank you very much for everything, it works perfectly, also the modification of settings in Shopify was helpful
Shipping with UPS through Shopify wouldn't have been feasible without this app. Best thing is the support, that not only reacts immediately, but also automatically finds the best possible solution for each required step in the process.
Finally an official (excellent) app to ship with UPS. We find the dashboard even more user friendly than the Shopify admin one because the filter search function is unbelievably flexible. We had some hiccups in the beginning but it was quickly cleared via contact with Ruben. Thanks for increasing our efficiency using Shopify.
Toller und schneller Support! Wir sind sehr zufrieden mit der App, es ist eine Erleichterung für die gesamte Abwicklung.
First time I am volunteering to leave a review. I guess I have been super lucky to have Ruben as my main contact. He has solved a few of the issues I had when setting up and after the set up too, even when I needed to reimport orders I had deleted. Always super quick and super polite. Honestly, if he was in London, I would hire him right away to join my team! Thanks Ruben!
Great customer service and fast reply. Ruben helped a lot and promised to work on modifications for our extra requests.