Recensies (94)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
15 april 2024

Quick response and Ruben Miller fixed the issue swiftly! Very grateful. Thank you!

Urban AIP
Verenigde Staten
5 maanden gebruiken de app
Bewerkt 22 juni 2024

could not connect account

The Wellness Stop
Verenigde Staten
Ongeveer een maand gebruiken de app
United Parcel Service, Inc. (“UPS”) heeft geantwoord 22 mei 2024

Hello,

we've been trying to reach back to you 5 times but did not hear back from you. Please communicate with us so that we better understand your use case and if this can be handled with this App. Currently it seems like you're not producing any online orders but more through the Shopify POS in your brick&mortar store.

We're also trying to schedule an onboarding call with you to understand the scenario better and provide solutions.

Please get back to us on upsplugins@ecommerce.help

We'd appreciate the collaboration!

9 april 2024

Good app, supper fast support!

Adria Store
Duitsland
Meer dan een jaar gebruiken de app
22 februari 2024

The app works pretty good, sometimes it has some errors, but the customer service is great (if you get Ruben specially) good app to use

Fab Pub Shop
Verenigd Koninkrijk
8 dagen gebruiken de app
25 januari 2024

Just quick and easy help! :)

Die Gasfachfrau GmbH
Duitsland
Ongeveer een jaar gebruiken de app
15 mei 2024

Excellent performance from support staff!

verum vinum
Duitsland
12 dagen gebruiken de app
16 februari 2024

As far as customer service goes, UPS has shown great effort in responding on time and dealing with the issue, along with following up to help & guide.

Hommix UK
Verenigd Koninkrijk
4 dagen gebruiken de app
22 februari 2024

Great service fast and effective réponse helps in all domains and solve all my problems appretiated

Baettage
Zwitserland
2 dagen gebruiken de app
9 april 2024

TOP! So easy to work.

Pacifique Sud
Portugal
Ongeveer 2 maanden gebruiken de app
Bewerkt 21 februari 2024

Support ist schnell und super.

Legal Power
Duitsland
3 maanden gebruiken de app
United Parcel Service, Inc. (“UPS”) heeft geantwoord 28 december 2023

@Legalpower thank you for your review. We've tried to get in contact through our support channel with you in approx. 3 different Tickets. Unfortunately we're not receiving any reply from you. We saw that you're actively using the App and that you're creating every day shipping labels successfully since the 14th of December 2023

Please reach back to us via a support ticket so that we can verify with you if everything is okay or if you're missing a feature to make the Dashboard even more productive for you.

We're looking forward to your response!