Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
8. tammikuu 2022

I really wanted to keep this app but only since I installed this app my store started to move EXTREMELY slow. My theme editor could not load and the app's dashboard also does not load.

Let's Get Customized
Trinidad ja Tobago
24 päivää sovelluksen käyttöä
Logbase vastasi 9. tammikuu 2022

I have reached out to you on email to get this sorted. In general an app cannot slow down the Shopify theme editor, so it could possibly be slowness with the Shopify admin at that time. Also our apps are designed in a way to load in parallel with your online store and not affect performance. However, let's connect and check this to resolve or rule out any issues with our app.

7. lokakuu 2023

4 päivää sovelluksen käyttöä
Logbase vastasi 9. lokakuu 2023

We kindly request you to let us know how we can improve your experience with us. We happened to check your storefront, and we suspect that our app has not been enabled in the Theme's App embed. We have also reached out to you by email with potential mandatory checks. Hope we can quickly resolve this for you.