Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Recensioni (2.040)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 17 febbraio 2023

Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged.

Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.

Turn Em Red Seasonings
Stati Uniti
4 mesi di utilizzo dell’app
Logbase ha risposto 14 febbraio 2023

We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email.

This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels.

We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.

12 novembre 2022

Helped me reconvert so many more sales! Amazing app! Thanks so much guys! Will for sure be adding it to my future businesses

DOGGIE PETSTORE
Stati Uniti
4 mesi di utilizzo dell’app
Logbase ha risposto 12 novembre 2022

Thank you for the wonderful review! 🙏😊

26 maggio 2022

Great customer service, really responsive and helpful. The app is easy to manage and useful. I recommand a lot !

neptique
Svizzera
4 mesi di utilizzo dell’app
Logbase ha risposto 1 giugno 2022

Thank you for the wonderful review! 🙏😊

22 gennaio 2024

goof

Saphoir.
Stati Uniti
4 giorni di utilizzo dell’app
Logbase ha risposto 25 gennaio 2024

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

12 giugno 2023

I appreciate the app's user-friendly interface and the effectiveness of its upsell features. I had a great experience with the customer service. Kavishan provided prompt assistance and helped me solve a styling request in a few minutes. Excellent support! Highly recommended.

Merry Bath
Stati Uniti
4 mesi di utilizzo dell’app
Logbase ha risposto 12 giugno 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We strive to provide excellent service to all our customers, and your kind words motivate us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!"

18 luglio 2023

Easy to use and good to increase your average order value. Staff (Rahul) is professional and very friendly with customers for integration.

MAMTA MARBLES
India
4 mesi di utilizzo dell’app
Logbase ha risposto 19 luglio 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

10 novembre 2023

Veena was very helpful and remedied my questions perfectly!

Bakery Feliz
Stati Uniti
3 mesi di utilizzo dell’app
Logbase ha risposto 27 novembre 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

Data modifica: 9 febbraio 2023

Neat & tidy-looking app with good functionality. The support team helped me change the styling of the app to better match our store.

Quatropi
Regno Unito
4 mesi di utilizzo dell’app
Logbase ha risposto 12 gennaio 2023

Thank you for the wonderful review! Please reach out to us for further assistance, we'll be happy to help! 🙏😊

3 agosto 2023

That a wonderful App that allow my customer purchase additional accessory, by the way, their customer service shows their professionalism

wolfboxdashcamera
Stati Uniti
4 mesi di utilizzo dell’app
Logbase ha risposto 4 agosto 2023

We're really grateful and appreciate you for taking the time to leave us such a wonderful review! It means a lot to all of us.

28 ottobre 2022

I just installed the app this morning. I had an issue with the layout but Kavishan helped me resolve it in a matter of minutes. I really appreciate the free Zoom assistance!!

Blossoms & Bud
Stati Uniti
4 mesi di utilizzo dell’app
Logbase ha risposto 28 ottobre 2022

Thank you for the wonderful review! 🙏😊