Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
18 luglio 2023

Easy to use and good to increase your average order value. Staff (Rahul) is professional and very friendly with customers for integration.

MAMTA MARBLES
India
4 mesi di utilizzo dell’app
Logbase ha risposto 19 luglio 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

20 novembre 2023

Dhinakar did a very good job, setting up our app.
Very helpfull and friendly. Now I hope app will be just as good and usefull.

Until now - great customer service :)

Dinluksus.dk
Danimarca
Circa 2 ore di utilizzo dell’app
Logbase ha risposto 27 novembre 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

17 agosto 2023

Veena was very helpful and kind! She helped get my pop up set up in my store and made it super easy for me to use this app!

Ravissant
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Logbase ha risposto 20 agosto 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

1 settembre 2023

This app is very intuitive and easy to set up. I'm not a web developer, so for styling changes I set up a zoom call and Sudhan was super helpful (and quick!) in making all the changes I requested so the upsell options looked exactly like I wanted them to and matched our website theme perfectly. Sudhan was great! Highly recommend this app if you want to increase your AOV.

Utu
Stati Uniti
9 giorni di utilizzo dell’app
Logbase ha risposto 4 settembre 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

8 agosto 2023

Thank you Dhinakar for your help.
I needed a little guidance and he was super kind and was able to help me with everything :)

Dream Candle D
Australia
2 mesi di utilizzo dell’app
Logbase ha risposto 9 agosto 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share ...

24 settembre 2023

I gave them access to my store to fix some small things (like the color of the button), but they broke my store. It's not responsive anymore!

Purekatzenliebe.de
Germania
3 mesi di utilizzo dell’app
Logbase ha risposto 25 settembre 2023

First apologies for any inconvenience we may have caused. Unfortunately we are unable to check the root cause now as you had uninstalled the app, and from your email we realize that you don't want us to contact you back.

It's really sad that we are unable to resolve this, but please do let us know in case you change you mind - our team will be glad to setup the app to perfectly suit your store.

Abishek
Cofounder, Selleasy.

24 agosto 2023

I changed my theme and contacted them to fix the widget since it's not working anymore, the support agent is not paying attention, sent him/her a ton of screenshot and explanation and him/her asked me to explain my problem "in details". took the time to write down a new explanation in word document and when i returned to the chat, the session was closed with that agent!

CF365
Germania
6 mesi di utilizzo dell’app
Logbase ha risposto 26 agosto 2023

Apologies for the inconvenience you faced after changing your theme. We're sorry for the support lapse and the chat ending prematurely. This was due to a high chat load at that time. We did check your store now, and we think the root cause of the issue might be the app not being enabled in the Theme's App embed. We have reached out to you by email with more information. Hope we are able to connect with you soon.

20 maggio 2023

Excellent app and even better support. We were having issues setting up the widgets correctly in our store and the support was really helpful in fixing them for us over a quick zoom call

Aroma Farmacy
Pakistan
3 mesi di utilizzo dell’app
Logbase ha risposto 20 maggio 2023

Thank you! We're really grateful and appreciate you for taking the time to share your valuable feedback with us.

22 novembre 2023

Veena thank you for your help

Coraline bijoux
Francia
5 giorni di utilizzo dell’app
Logbase ha risposto 23 novembre 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

Data modifica: 9 giugno 2023

Great customer service. Janani, the customer service go extra effort in trying to solve our problem. While most customer service hear you, Janani listen to your problem. Highly recommended this apps.

the-moments.co
Malaysia
3 mesi di utilizzo dell’app
Logbase ha risposto 9 giugno 2023

We appreciate you taking the time to leave us a 5-star review. It means a lot to our whole team.