Upsell & Cross Sell — Selleasy
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Dhinakar has been incredibly helpful and patient in addressing my inquiries. His extensive coding expertise is evident, and he has gone above and beyond to offer thorough assistance, enabling me to comprehend the intricacies of the dealeasy and selleasy apps
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.
Very nice app and the support is just outstanding!!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Un'ottima app ed un ottimo team di assitenza!
Thank you for the wonderful review! It is always our pleasure to assist you.
This people are a joke.
1) They don't tell you that you need to sign up to their free trial in order to use their free tier.
2) YOU will be automatically charged after 50 sales from all sales channels, including google, even none of your customers purchase anything from the upsell prompt.
This company is a joke.
It's unfortunate to see that we received this 1 star review because you did not like our pricing model. It's sad that your did not even try the app, as you did not want to accept the app's tiered pricing in the first place.
1) Our tiered pricing is similar to many other apps on Shopify, the app does not abruptly stop working once you hit the tier, instead based on the usage the tier charges are applied. This is conveyed in the first step after our app installation and hence we don't hide anything.
2) We do transparently communicate that we consider order count across all channels (mentioned in app listing, and during app subscription). We have also displayed the explanation before the subscription step. To clarify again, our app running costs are proportional to the order volume, as we also have post purchase upsells, order status page upsells and also by default upsell apps have to listen to all orders for functionality.
Finally, we do not accept we are a joke. We are a serious and a responsible company. We serve 30,000+ Shopify stores across all our apps and put our heart and soul to make sure we run reliably and provide the best service. Our team works day and night in shifts for the ensuring the best service to Shopify merchants.
But we do understand you do not like our pricing model, and we totally respect your preference. However, our pricing model works for us and all our existing customers and obviously we cannot change it to suit everyone.
We think in the heat of the moment, you got frustrated and you left us this review. We can understand your situation. We still hope at some point of time in your e-com journey, we might serve with one of our apps to your satisfaction. If you ever realized that our pricing model is not uncommon or unfair, please do revisit this review. Still we think an app does not deserve the worst rating because of their pricing model (which is also a common one).
Still, thank you for trying our app and letting us know your thoughts.
Regards,
Abishek
Cofounder, Selleasy.
Kavishan was a great help setting this up
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Merci Beaucoup pour ton aide Annie
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
ótimo atendimento, Obrigado!
The app is very easy to use, the cost performance is high. The service is very good ..
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
amazing service, very heplful.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Ich bin bisher sehr zufrieden mit der App. Alles ist leicht zu verstehen und einzustellen. Ich hatte eine Frage und den Kundenservice kontaktiert. Ich hatte super schnell eine sehr freundliche und kompetente Antwort bekommen. Top! :)
“We're really grateful and appreciate you taking the time to share your rating with us."