Upsell & Cross Sell — Selleasy
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In base alla valutazione
Easy to install and set up. Online chat help/customer service was brilliant when I had a question, and solved it in under 5mins for me. Only negative is I find it a bit busy on the product page.
The Price is Right, Decent customization, Good Customer Service!
I really appreciate the Freemium model where you pay per conversion, that feels much safer as a small business than committing to an app with too many features I don't need that's way overpriced.
I also think they have quite a lot of good customization options, especially given that it's free (until it helps you sell something).
My one criticism is the backend is a little more text based than visual, although there is a preview of the result, but if you're more of a visual designer than a computer programmer, all the text options are a little intimidating. But it's pretty intuitive! Really, very few compaints.
Shankari was very patient in explaining things to me. Thank you! Great customer service!
Not directly trying to knock this service, but quick insights. I did a bunch of digging to compare services. I decided to install and try Selleasy first. It's great if you have VERY basic needs or a store with a small number of products. But if you want to set any conditions or rules - there's no option for that. For example, there's not even an option to set a post purchase upsell to not trigger if the item in the upsell was already purchased.
So from a simplicity and design standpoint, everything looks very good. But from the ability to customize the offers to your unique needs -- specifically post purchase upsells -- it's pretty lacking. I may come back to try to the other widgets, but I originally installed it specifically for the post purchase widgets.
Great customer support. Thank you Febin
Support was perfect, only comment is that appointment times are very far in advance, would like earlier availability.
Thank you for sharing your feedback. We'd like to inform you that our chat services are accessible for 20 hours every day. Please don't hesitate to reach out via chat if all Zoom appointments are fully booked. We'll be happy to help.
Veena helped me calmly and quickly when I set up my upsells and had some questions.
Thank you for your feedback! We're thrilled to hear that you had a positive experience with our support. We're constantly striving to improve and would love to know what could have made it a 5-star experience for you. So we have reached out to you by email. Your feedback is invaluable in helping us enhance our app.
Jananee was very helpful, thank you!
Thank you for the fantastic review! We're thrilled to hear about your positive experience with us. We have reached out to you via email to check how we can satisfy you to the fullest and receive a perfect rating in the future. This will help us in improving our app's features. Looking forward to connecting with you.
Easy to use app, and zoom call with Siddarth was very helpful and quick to reposition the upselling widget on my product page.
Thank you for your generous feedback! We're thrilled to hear that you had a positive experience with us.
The app is very good. Especially the support given by them. Febin helped us go through the app configuration and explained to us all the features present within
Thank you so much for your feedback!