Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

レビュー (2,187)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月1日

After 50 orders you will be charged $6.99 for each 100 orders you have in the past 30 days. They like to not mention it. But I will.

The Jewel Heart
ルーマニア
アプリの使用期間:6ヶ月
Logbaseが返信しました 2025年1月3日

We see that there has been a misunderstanding. We do not charge $6.99 for every 100 orders in a billing cycle. The maximum our app can charge in a billing cycle (30 days) for ...

2024年9月17日

Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.

Skin & Bare It | Esthetician and Acne Specialist
アメリカ合衆国
アプリの使用期間:7日
Logbaseが返信しました 2024年9月19日

We regret any inconvenience caused. Previously, we identified that the issue was caused by custom field validation on your store's cart page. While our cart add-on pop-up ...

2024年5月18日

This app charges you based on the amount of orders you make, even if it did not help you in generating those orders. So, be aware of that. Customer support was quite annoying to deal with, wasted a lot of time for a simple yes or no question.

B.Different Clothing
スウェーデン
アプリの使用期間:6ヶ月
Logbaseが返信しました 2024年5月20日

We apologize for any confusion during the chat conversation. Due to high support traffic, our responses may not have been as clear as intended. Our pricing model is based on ...

2024年7月9日

Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them.
The zoom call was completely a waste of time, the staff didn't know ...

BPG Radiocomunicazioni Srl
イタリア
アプリの使用期間:5日
Logbaseが返信しました 2024年7月10日

We would like to clarify that we have already fixed the iPhone issue, and an email notification was sent on July 9. We have now sent you another email as well. We kindly ...

2024年6月11日

Free plan isn't free. You are charged whether or not this app leads to orders if you already have more than 50 orders per month. Very misleading marketing

The Frostery Living
イギリス
アプリの使用期間:約1ヶ月
2024年6月1日

Their app charges you money even if the app isn't the one making sales or making conversions. Kinda weird and not standard practice.

Aik Studio
パキスタン
アプリの使用期間:2ヶ月
2024年5月3日

I’m trying to install this app at my shop but it’s not working at all

AIRA BIKINI
オーストラリア
アプリの使用期間:4日
Logbaseが返信しました 2024年5月4日

Upon our inspection of the storefront, we found that the app has not yet been enabled within the Theme's app embed. We have sent you a comprehensive email containing detailed ...

2024年6月26日

There is a malfunction on app. It's menu not opening.

Meskanto
トルコ
アプリの使用期間:約1ヶ月
Logbaseが返信しました 2024年7月2日

We regret the inconvenience caused. We believe the issue might be related to the browser cache. A more detailed explanation from you would help us investigate this on our end ...

2023年8月24日

I changed my theme and contacted them to fix the widget since it's not working anymore, the support agent is not paying attention, sent him/her a ton of screenshot and explanation and him/her asked me to explain my problem "in details". took the time to write down a new explanation in word document and when i returned to the chat, the session was closed with that agent!

CF365
ドイツ
アプリの使用期間:約1年
Logbaseが返信しました 2023年8月26日

Apologies for the inconvenience you faced after changing your theme. We're sorry for the support lapse and the chat ending prematurely. This was due to a high chat load at ...

2024年1月5日

They have not refunded the full amount and charge the amount despite our uninstalling the app.

Damtuh
アメリカ合衆国
アプリの使用期間:6ヶ月
Logbaseが返信しました 2024年1月8日

We would like to let you know that there has been a misunderstanding here since for any store the date we initiate the charge on our end and the date on which Shopify obtains ...