Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

리뷰 (2,059)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 8월 18일

I had an issue with my website regarding widget placement, and I was assigned to Annies. She has been extremely patient and helpful with all my concerns, she made sure that she addressed all my concerns no matter how long it took, highly recommended! Good job team, great work

mademebuy
오스트레일리아
앱 사용 기간 거의 2년
답글 Logbase개 2022년 8월 18일

Thank you for the wonderful review! 🙏😊

2022년 4월 12일

Amazing. Honestly said I have never experiences such a service from a Shopify App. The helped me with small customisations, small app adjustments, advice on how to use the app. We even had 2 super friendly Zoom Calls. I cannot recommend this app more! Fantastic!

Meina Naturkosmetik
독일
앱 사용 기간 거의 2년
답글 Logbase개 2022년 4월 12일

Thank you Atanas for the wonderful review! 🙏😊

2024년 2월 9일에 편집됨

Updated: The app keeps saying it is typical, however, I've tested this in a few ways and it still stalls. Even after click the x it just stays on that screen. After deleting the app, my sales came back, if you are wondering why you are not getting any sales after installing. I would test by deleting the app to see if it was the app.

the app was great to use before but you need to go through the process like your customers. I have been trying to get the issue fixed whenthe customer x out of the option but it just spins. It ruins the experience and people are leaving the website. I tested another pop up and it would take about 3-5 just to close. Sadly, I will be deleting the app.

Designs By Wildside
미국
앱 사용 기간 거의 2년
답글 Logbase개 2022년 11월 4일

Updated: Since we have received no response to our previous email, we have reached out to you again. We are more than happy to connect with you anytime to address this matter.

Upon reviewing our chat and email exchanges, it appears there are some misunderstandings. Typically, our upsell pop-up requires 2-3 seconds to redirect to the checkout. However, if there are other third-party apps in the cart, this may contribute to a delay in reaching the checkout page. This is due to the necessity for multiple third-party apps to interact, add the selected product to the cart, and then safely redirect to checkout.

We understand your concern regarding the potential impact on your customers' experience. It's important to note that our app is not the sole cause of checkout delays. We hope for your understanding that attributing the blame solely to our app is not fair, considering this scenario is common in most Shopify stores.

Additionally, we have sent you an email containing a screen recording demonstrating the performance of our cart upsell pop-up without any other third-party apps in the cart. We are also available to connect with you at your convenience to address and resolve this matter promptly.

2024년 3월 29일

Technical support very helpful with setting up the app and custom CSS. Special shout out to Sid who did help me very much with custom changes. The app is best I have seen on Shopify store.

Plamenak.cz
체코
앱 사용 기간 6개월
답글 Logbase개 2024년 3월 30일

Thank you for the wonderful review! It's always our pleasure to assist you.

2024년 2월 10일

Thanks for your support Febin, nice app

BabyLab
이탈리아
앱 사용 기간 1년 초과
답글 Logbase개 2024년 2월 11일

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

2021년 11월 29일

great support team from upsell & cross sell kit. sree was made resolve to my business for product bundles. Thank you! team

clickhere2shop
미국
앱 사용 기간 거의 2년
답글 Logbase개 2021년 12월 3일

Thank you for the wonderful review!

2022년 8월 28일

very good app!......................................................................................

Smartzonekw
쿠웨이트
앱 사용 기간 거의 2년
답글 Logbase개 2022년 9월 1일

Thank you for the wonderful review! 🙏😊

2022년 10월 24일

Has helped increase cart value! Straight to the point, easy to manage, and great customer service. Thank you.

Chè Lux Boutique
미국
앱 사용 기간 거의 2년
답글 Logbase개 2022년 10월 26일

Thank you for the wonderful review! 🙏😊

2022년 4월 28일

That was awesome to use this app. When I needed their help, I used chat. it was so fast to get reply. Then the problem was solved in an instance. thank you

ENRO 日本公式サイト
일본
앱 사용 기간 거의 2년
답글 Logbase개 2022년 4월 28일

Thank you for the wonderful review! 🙏😊

2024년 6월 5일

easy to work with and solved my problem with eas.

BERLEAUX
미국
앱 사용 기간 대략 15시간
답글 Logbase개 2024년 6월 7일

We're really grateful and appreciate you taking the time to share your 5-star rating with us.