Upsell & Cross Sell — Selleasy
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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It looks nice when installed, but setting it up for a lot of products is really difficult. You have to do it manually in their system. No bulk, no spreadsheets, no "related" or tags. So its one at a time. Click, scroll, select, click for hundreds of products. Then if you step away for a day or two and forget where you were, there is no way of seeing what is live, on what product at at glance. So if you want a sweeping "free this with purchase" fine, but if you need something for each product, this is not the app for you. It took me weeks of set up to realize that.
Thank you for your feedback! Our team is constantly adding features to satisfy the new requirements of our customers, and this helps as well. We do have the option of uploading offers via an Excel sheet, which can be done by our tech team from the backend. We just need the product handles, as we have shared the template sheet with you over email. We hope that this will be a viable solution for us to create offers in bulk for your store. Looking forward to connecting with you.
Note that Logbase will say it is 'pay per use', but actually charges per month based on TOTAL sales
Installed this for a client and the Upsell functionality ticks all the boxes, except that it does not display/show the total amount changing as accessories/add-on items are selected or deselected. Having the option to display a sum of the original product price and the add-on prices would make this app perfect.
The Bought Frequently Together functionality does show the total amount changing, but unfortunately all the add-ons are pre-selected.
So, neither functionality is suitable and sadly have to uninstall the app.
We apologize for any confusion in our prior discussions about the Frequently Bought Together widget. It should be feasible to incorporate a custom script from the backend to ensure that FBT items are unticked by default. We have also sent an email regarding this matter. We really hope to resolve this promptly.
App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.
Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.
Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.
And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.
We appreciate your feedback and would like to extend our gratitude. We have reached out by email to check for any challenges faced while using our app or if there are any particular features you desire that might have contributed to this 3-star review. Your detailed input will be very valuable to us, and we look forward to hearing from you.
The representative was thoroughly knowledable and professional. Suriya was an excellect expereince.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great App. Janani was very knowledgeable and helpful
Thank you so much for your 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Excellent functionality and outstanding customer service! They resolved my issue quickly and efficiently. Highly recommended.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
très bon SAV
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Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.
Great app, and the customer support is excellent. They helped me with customization, very professional and punctual. Thank you Boomika for all your help.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Facilité de prise en main, Suriyaa a été très réactive
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Just installed the Selleasy app and had some integrational issues with GemPages, but more I was wondered by how fast and great the support Team is working. Big THANK YOU, to SupportTeam and especially Trissha.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Veena identified the issue quickly and efficiently. Very happy to recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Suki from the support team was amazing! So helpful and quick to recode the widget on my store. Top quality customer support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.
Merci Beaucoup pour ton aide Annie
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great service and support, Trissha was very helpful and quick to help.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Trisha has been really helpful with the set up. My widget was not working and she quickly jumped on it and helped. It's working good now!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Trissha give a great support on our app! thanks www.frommetomewithlove.com
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The support is at a very high level, they respond quickly, professionally and are very dedicated. Special thanks to Trissha who was extremely kind and patient!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The support is outstanding
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facile e intuitiva,perfetta
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Really good app, and cheapest from the other competitors
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Direct helpful customer support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.
Great customer service! Great app! Love it
Thank you for rating our app. We are happy to hear about your positive experience with our product and service.
very good experience
Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.
Annie is great. She explained everything really well and really fixed any of the issues that I was having. Really wonderful customer support!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Amazing and very fast support! nothing to complain about until now
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Really good support from Febin!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Annie Was great helped me out the entire time thanks for 5 star service
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Had a problem where the widget stopped showing, but contacted support and Janani got it fixed quickly. App looks great, and great support.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thank you very much for rating our app. We are happy to hear about your positive experience with our product and service.
Trissha was great, thanks.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Good App with nice User interface. I had some issues with customizable products but the friendly support team resolved all issues. Recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
App ottima e intuitiva. Supporto gentile, preparato e super competente
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Suriyaa really helped me out set up the app. All went smoothly. Thank you!
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Good Support for scale ! Give more for Annie of supports !!!
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Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Excellent customer service. They help resolve issues very quickly
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
amazing app and really nice support. Highly recommend!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Amazing help and fast!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Customer service is great, all the best!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I love Sell Easy. Febin was amazing on the call I had with him, as was anyone else I have ever spoken to at this company. So professional. Very good app too.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
the support is very fast !
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
It's easy to use, and you can request what you want to customize in the widget.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Having a good experience with the app so far. Also, the support team is very helpful.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Janani helped me learn how the app works and within three tests I got the hang of it. Great patience and very elaborate.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great upsell App and great customer support. quick and helpful. Thank you team for fixing the issue I faced
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Great customer service! Help us so much!
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Great app and the customer support is amazing, so quick to implement changes. Thanks Sudhan for brilliant service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Thanks to Annie for prompt answer and fix to my issues!
Thank you so much for taking the time to rate our app. We are happy to hear about your positive experience with our product and service.
The support was very friendly and helpful.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.