Avaliações (1 723)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de agosto de 2022

Great customer service. Solve out custom needs required really well. Thanks for really good support.

VELTUFF® DK
Dinamarca
About 18 hours usando a aplicação
Questão respondida por Logbase 24 de agosto de 2022

Thank you for the wonderful review! 🙏😊

5 de junho de 2023

This is an amazing app! The customer service is amazing too! A representative was able to jump on a zoom call with me and walk me through the entire set up!

Humans Only Club LLC
Estados Unidos
About 17 hours usando a aplicação
Questão respondida por Logbase 5 de junho de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

25 de abril de 2022

At the beginning, I encountered some problems with the settings, but the customer service quickly solved them. Thank you very much!

THRIVE OFFICIAL CO.
Taiwan
About 17 hours usando a aplicação
Questão respondida por Logbase 25 de abril de 2022

Thank you for the wonderful review! 🙏😊

30 de março de 2023

Amazing support from Dhinakar, really happy with the help I received and for taking the time to run through the product on an introduction call.
The pricing model is also perfect for helping you start out with no cost and then charge as your business grows. if only more app developers adopted this great model which helps to support small businesses.

Lures Edge
Reino Unido
About 17 hours usando a aplicação
Questão respondida por Logbase 30 de março de 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

Thank you so much Rob 😊

21 de março de 2023

I can honestly say, hands down, this is such a great app. But further more... the customer service team are AMAZING! You can book a zoom and they'll change the look and feel of the upsell pop up so it has the same look and feel of your branded shop. It took less than 15 minutes of being on the call and they interacted with me whilst making the changes to make sure I was happy. Honestly... what a service! Very impressed and would highly recommend. The app works beautifully.

Social Glow Shop
Reino Unido
About 16 hours usando a aplicação
Questão respondida por Logbase 21 de março de 2023

It's always our pleasure to assist you. We thank you for the wonderful review. Helps our app a lot to grow bigger.
Customer Success Team - Logbase

16 de junho de 2023

Excellent app and quick professional support that is highly recommended for anyone else looking to improve their store's conversions.

1st Detachment
Estados Unidos
About 16 hours usando a aplicação
Questão respondida por Logbase 16 de junho de 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

8 de novembro de 2022

I appreciate the ability to have a zoom call to help setup and customize the app. That is really nice.

Pro Kettlebell
Estados Unidos
About 16 hours usando a aplicação
Questão respondida por Logbase 8 de novembro de 2022

Thank you for the wonderful review! 🙏😊

25 de fevereiro de 2023

The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.

Green Vegan Bags
Estados Unidos
19 days usando a aplicação
Questão respondida por Logbase 27 de fevereiro de 2023

Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.

22 de agosto de 2022

Amazing app, and the customer support is even more amazing! The app is easy to set up, and are easy to translate into your own language. If you need help, they are one the best and fastest support on Shopify I've ever seen. 10/10!

pysjn
Noruega
About 15 hours usando a aplicação
Questão respondida por Logbase 22 de agosto de 2022

Thank you for the wonderful review! 🙏😊

18 de janeiro de 2023

Using the app for Frequently Bought Together widget, so I can only comment on that so far. Definitely impressed with customer service including immediate response via chat. Also had a zoom with Kavishan to change the location of the widget on the product page. Changed in 5 minutes and looks great!

The Empowered Reseller
Estados Unidos
About 15 hours usando a aplicação
Questão respondida por Logbase 19 de janeiro de 2023

Thank you very much for your kind review. It is greatly appreciated. Please feel free to contact us at any time for further assistance.