Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Avaliações (2 057)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de agosto de 2022

App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.

Wølmark Finland
Finlândia
12 months usando a aplicação
Questão respondida por Logbase 1 de setembro de 2022

Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.

Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.

And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.

28 de abril de 2022

I'm impressed with how quickly their customer service was able to respond to my questions and requests! They were able to help fix the formatting of the upsell widgets very quickly and efficiently. I like how the widget automatically matched my brand colors as well! Highly recommended!

Kittie Treats Shop
Estados Unidos
11 days usando a aplicação
Questão respondida por Logbase 30 de abril de 2022

Thank you for the wonderful review! 🙏😊

29 de abril de 2022

I think this app is the best. Because it increased our sales, we increased our income in a very short time like 1 week.

American Soft Linen
Estados Unidos
11 days usando a aplicação
Questão respondida por Logbase 30 de abril de 2022

Thank you Osman for the wonderful review! 🙏😊

Editado a 31 de maio de 2023

Dhinakar was extremely helpful and had great knowledge of the product and was able to liaise with his technical team to adapt the app to our store with very fast and efficient service. Great customer service and product, would recommend :)

Gym and Fitness
Austrália
11 days usando a aplicação
Questão respondida por Logbase 31 de maio de 2023

Thank you so much for taking the time to leave us such a wonderful review. We're really grateful for your kind words. Please reach out to us if you have any queries. We will be happy to help you anytime.

11 de janeiro de 2022

Great app! Simple to set up with an intuitive workflow and very prompt customer service. The developers helped with some simple customisations which was greatly appreciated!

Rub & Grub
Austrália
11 days usando a aplicação
Questão respondida por Logbase 12 de janeiro de 2022

Thank you for the wonderful review!

23 de março de 2022

To be honest this is the very first review of any app I am writing. The team is really great, open for feedback & most importantly accommodating to the same. They act on it immediately to provide the best solution. Kudos to the team.. Keep up the great work..!!!

The Accessorys Official
Índia
10 days usando a aplicação
Questão respondida por Logbase 23 de março de 2022

Thank you Zoheb for the wonderful review! 🙏😊

9 de setembro de 2022

Excellent customer service when customizing the location of the offers and upsells. Very happy with the app

signtradesupplies
Reino Unido
10 days usando a aplicação
Questão respondida por Logbase 9 de setembro de 2022

Thank you for the wonderful review! 🙏😊

30 de outubro de 2023

Great customer service ! Thanks to Veena she helped us fix our issues very quickly

Nation Sport
Canadá
10 days usando a aplicação
Questão respondida por Logbase 31 de outubro de 2023

We would like to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

2 de dezembro de 2022

It's been one day while we are testing the app but it's been just great! Support team is so great and helped me very quick to solve the problem. Can definitely recommend the app as it just does the job!

TruClothing
Reino Unido
10 days usando a aplicação
Questão respondida por Logbase 2 de dezembro de 2022

Thank you for the wonderful review! 🙏😊

15 de janeiro de 2023

Fast replies and very helpful team. This app works very well and has generated significant sales through the shopping cart popup.

Pet-Tags.com.au
Reino Unido
10 days usando a aplicação
Questão respondida por Logbase 25 de janeiro de 2023

Thank you for your wonderful review!