Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
19 de março de 2024

I was helped by Suki & Jananee , 2 very very professional coders that knew her stuff! Very skilled, friendly and nothing extra was to much of a burden, I would really like to thank her personally for this help, she made my day for my website!

Kind regards

Doménique

Fauteuilonline.nl
Bélgica
6 days usando a aplicação
Questão respondida por Logbase 20 de março de 2024

Thank you so much for taking the time to share your feedback with us

15 de março de 2024

Very useful and kind support team.

Mood Collection
Suíça
Over 1 year usando a aplicação
Questão respondida por Logbase 19 de março de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

16 de abril de 2024

Add on widget works perfectly. Support was able to help with instructions, although setup was very simple.

Dundee Candle Works
Reino Unido
18 days usando a aplicação
Questão respondida por Logbase 17 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words. Please feel free to reach out to us at any time; we will be glad.

9 de abril de 2024

Dear Support Team,

Thank you for the quick and clear help with changing the language settings in the app. Your instructions were straightforward, and the visual aid was very helpful. I appreciate the professionalism and the friendly tone throughout our interaction. It's great to know your team is there for further assistance. Keep up the fantastic work!

Best, Styon.de

Styon
Alemanha
5 days usando a aplicação
Questão respondida por Logbase 16 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 de abril de 2024

Easy to setup and great customization options to design how you want it to look. Their support team is responsive and very helpful for anything that you are not able to do yourself. Kavishan was wonderful to work with!

adorn512
Estados Unidos
2 days usando a aplicação
Questão respondida por Logbase 6 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

26 de fevereiro de 2024

I am new to eCommerce world. I am scheduled to launch my website by the end of this week and I wanted to make sure, I have good offers to customers who visit my website. I like the ideas of Upsell &Cross Sell and so decided to try the app. At first, it seemed easy to set up, but as I was trying to figure out how to set up my products together, I was feeling overwhelmed and stressed... and so I reached out for help and arranged a Zoom meeting that is TOTALLY FREE for 30 mins! Sudhan, not only showed me how to set up UpSell and CrossSell, but also configured things that I wasn't happy about, such as thumbnail width of add-on products; he was prompt, knowledgable, and friendly.
I am extremely happy about the support that I received today. Thank you so much, Sudhan!

By YoM
Estados Unidos
2 days usando a aplicação
Questão respondida por Logbase 28 de fevereiro de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 de abril de 2024

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY.

HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing.

I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

AMALILY
Reino Unido
3 days usando a aplicação
Questão respondida por Logbase 5 de abril de 2024

We truly appreciate your kind words and feedback about the support experience with us. Your recognition means a lot! We'll be sure to pass on your compliments to Siddarth and our team.

6 de fevereiro de 2024

Just started using the app, and although our theme had some restrictions, Veena hopped on a zoom call and walked us through everything to get it sorted. Simply epic customer service!

Formcave
Estados Unidos
3 months usando a aplicação
Questão respondida por Logbase 7 de fevereiro de 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

8 de fevereiro de 2024

Amazing app that really boosts order values. Dhina provided me some of the best customer service I've seen thus far. I'd go with this app just for the customer support.

Velocity Pickleball Paddles
Estados Unidos
2 months usando a aplicação
Questão respondida por Logbase 9 de fevereiro de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

14 de fevereiro de 2024

⭐⭐⭐⭐⭐ - Outstanding Service from Febin at Selleasy!

I recently had the pleasure of working with Febin from Selleasy to address an add-on adjustment issue on my website, and I couldn't be happier with the results!

Febin's expertise and dedication truly shone through as he quickly identified and resolved the problem with precision. His communication throughout the process was excellent - he kept me informed every step of the way, explaining the issue and the solution in a way that was easy to understand.

What sets Febin apart is not just his technical proficiency but also his commitment to customer satisfaction. He went above and beyond to ensure that the add-on adjustment not only fixed the issue but also improved the overall functionality of my site.

Working with Febin was a breeze, and he made what could have been a stressful situation incredibly smooth and stress-free. I highly recommend Febin and the Selleasy team for their exceptional service and technical prowess. Thank you, Febin, for your prompt and outstanding assistance! ⚙️️

BelleDonato
Estados Unidos
8 days usando a aplicação
Questão respondida por Logbase 15 de fevereiro de 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.