Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
16 de abril de 2024

Add on widget works perfectly. Support was able to help with instructions, although setup was very simple.

Dundee Candle Works
Reino Unido
18 days usando a aplicação
Questão respondida por Logbase 17 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words. Please feel free to reach out to us at any time; we will be glad.

9 de abril de 2024

Dear Support Team,

Thank you for the quick and clear help with changing the language settings in the app. Your instructions were straightforward, and the visual aid was very helpful. I appreciate the professionalism and the friendly tone throughout our interaction. It's great to know your team is there for further assistance. Keep up the fantastic work!

Best, Styon.de

Styon
Alemanha
5 days usando a aplicação
Questão respondida por Logbase 16 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 de abril de 2024

Easy to setup and great customization options to design how you want it to look. Their support team is responsive and very helpful for anything that you are not able to do yourself. Kavishan was wonderful to work with!

adorn512
Estados Unidos
2 days usando a aplicação
Questão respondida por Logbase 6 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 de abril de 2024

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY.

HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing.

I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

AMALILY
Reino Unido
3 days usando a aplicação
Questão respondida por Logbase 5 de abril de 2024

We truly appreciate your kind words and feedback about the support experience with us. Your recognition means a lot! We'll be sure to pass on your compliments to Siddarth and our team.

4 de março de 2024

Got great help from support via Zoom

Sparkfix.no
Noruega
Almost 2 years usando a aplicação
Questão respondida por Logbase 5 de março de 2024

Thank you for your generous feedback! We understand your concern and will definitely pass on this to our development team to consider for future updates. It's always our ...

18 de março de 2024

Amazing app and customer service to match. Thank you!

Crystal Heaven London
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Logbase 19 de março de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

27 de março de 2024

Great service. I appreciate they took their time to walk me through set up.
We've also added quite a bit of extra revenue with the product add ons.

Riot Kayaks
Estados Unidos
2 days usando a aplicação
22 de abril de 2024

Febin support was excellent he really helped me a lot with setting up my first offer he was very nice and helped me a lot as a new customer with the app.

Aurora Polaris Cosmetics
Austrália
4 days usando a aplicação
Questão respondida por Logbase 23 de abril de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 de março de 2024

I'm a new user, and Janaee expertly walk me through all the basics. I appreciate that customer service is available from the start and look forward to using the app.

Cosmic Q Publishing
Estados Unidos
6 days usando a aplicação
Questão respondida por Logbase 8 de março de 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

26 de fevereiro de 2024

It had a very outstanding performance. He was able to easily understand our needs and respond to them with professionalism and precision. He was very talented and helped us a lot.

thanks Siddarth

Atico
Emirados Árabes Unidos
18 days usando a aplicação
Questão respondida por Logbase 27 de fevereiro de 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.