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Amazing customer support and great value.
We're delighted to hear that you had an amazing experience with our customer support and find great value in our service!
Your satisfaction is our top priority, and we're committed to providing excellent support and value to all our customers
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Bhagya very helpful via live chat. Great service
Thank you so much for taking the time to share your positive experience with Bhagya on our live chat service!
We're thrilled to hear that you found the assistance helpful. Providing great service is our top priority, and we're delighted to know that Bhagya was able to meet your expectations.
Our team is dedicated to ensuring that our users have a seamless and positive experience, and your feedback reinforces that we're on the right track.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
The technical is very responsive and the app is great.
We're grateful for your positive review!
It's fantastic to hear that you're pleased with our technical support team's responsiveness and that you're enjoying our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!
We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
They steal money, take commissions on orders even if you don't use the app.
The billing on the app, which occurred without using our app, happened due to a misunderstanding about our pricing plan. We have resolved this by issuing a refund to you.
Hello Andrea, I wanted to clarify that our pricing plans are based on the total monthly store orders. Your pricing plan details are clearly outlined in the place where you accepted the pricing. In case you missed it, here's a screenshot for your reference.
https://prnt.sc/uVALCeMjamXs
I recognize that billing may be burdensome if you're not actively using the app. If you are currently utilizing our app, billing shouldn't pose an issue, as it can lead to generating better revenue for you.
However, after reviewing your account, we observed that you haven't used our app and generated any revenue from it. In response to this, we have initiated the refund process from our side.
We value your feedback and are committed to ensuring a positive experience.
Please note that your store has a high potential for adding upsell revenues, as your store order count and the number of products are ideal for upselling.
Consider creating various funnels, analyze results daily, and utilize A/B tests to determine which cross-sell product or discount works best. These are simple yet effective strategies that have helped our customers earn an additional revenue of $100 Million.
Hope you find these insights valuable.
If you have any additional questions or need further assistance, please feel free to reach out us at support@helixo.co or via our in-app chat.
We are always happy to help you.
Best regards,
Tinu,
Customer Support Lead at Helixo.
Very satisfied with UFE very responsive and flexible options
And great and fast customer servise!
Thank you so much for taking the time to share your positive experience with us!
We are thrilled to hear that you are very satisfied with our services, finding them responsive and flexible.
Providing excellent customer service is our top priority, and we're delighted to know that you appreciate our efforts.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
service is nice
Thank you for your kind words!
We're pleased to hear that you found our service to be nice. Providing a positive experience for our customers is our goal, and we're glad to have met that mark for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
fast response, good service
Thank you for your kind words! We're here to provide you with fast responses and excellent service whenever you need it.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
the app is very nice, you can customize different things, also the support service is fast and knowledgeable. super recommended
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it customizable to your preferences. Our team works hard to provide fast and knowledgeable support, and we're delighted that you had a positive experience. Your recommendation means a lot to us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Service au top, j'avais besoins d'aide et ma aidez dans mon problèmes sa était rapide , en plus l'application te propose des bundle avec des lots de produits, donc si vous avez des kits ou des complément de produits à ajoutez cette application et votre meilleure amis et le tarifs et super correct, je recommande à tout type d'utilisateur.
Merci
Wow, merci pour cette critique si positive !
Nous sommes ravis d'avoir répondu rapidement à vos préoccupations et que vous trouviez notre application utile pour créer des bundles.
Votre recommandation signifie beaucoup et nous sommes là pour tout besoin futur.
En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat dans l'application. Nous sommes toujours heureux de vous aider.
Équipe d'assistance Helixo