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Customer service is very good, able to solve my problem quickly, I love it.I think it is very helpful to our business. I hope more and more people will use it, and I hope it can be better and better.
This is the perfect App for my needs and the customer service is top ! 10++
Easy to use, and I can find all the tools I need.
Fantastic App, does what it's supposed to. In addition, best customer support I've ever seen, Sarah is extremely helpful and quick responding, very recommended overall!
Great app and amazing client support ! If you have a problem it is taken care of in the following minutes, they are very reactive.
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)
Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sreeshankar, Customer Support Advocate
Great app, comes loaded with a lot of upsell functionalities yet it hardly impacts the website speed. After just one month into the app, I have seen an upside in the revenue of my store. Let me also mention the amazing support team, they have who are willing to help out of their skin. I am rooting for them. Again, thank you for all the help. Totally worth the price :)
Hi, It’s great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
The customer service is really helpful and very prompt reply. And also this app helps to upsell marketing.
The best app to make upsells, the startup program makes the difference between all similar apps. in addition, you can do all kinds of upsells, very complete. My only suggestion would be that you could customize the thank you screen like other apps do, From then on this is perfect.
Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.
In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.
- Sreeshankar, Customer Support Advocate.
Fairly easy to use and customise. Looks great on our site and their customer service is very responsive!
Thank you so much for your feedback 😍 We are always committed to providing the best in class support to achieve the needs of merchants like you 🤗
- Sarah, Helixo 👩🦰
I only downloaded this app last night but so far it seems way better than any of the other bundle / upsell ones I've tried and less buggy... And I've tried a lot! The customer service is AMAZING. The widget does need some tweaks with help from their support team. Some tutorials would definitely be helpful. I also can't see its full functionality without putting it live on my store (the preview is a bit slow) which is a little annoying, but I might be doing something wrong. I would like to see more case studies on various offer types and how they can work down the funnel, depending on what's in the customer basket. In fact I don't really know what is possible with this app as there's not much information available so it's a bit of trial and error. But overall I'm really impressed and am going to keep going with it and testing it until I've got my head around it.