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Really happy with the UFE Cross Sell & Upsell Bundle app so far. The app works great and has helped improve our upsell setup on Shopify. Big thanks to Amrutha from the support team as well. Very responsive, patient, and genuinely helpful in trying to resolve our setup issues. Appreciate the support!
Thank you so much for your wonderful feedback 😊
We’re truly happy to hear that you’re enjoying the UFE Cross Sell & Upsell Bundle app and that it has helped improve your upsell setup on Shopify.
Amrutha will be especially delighted to know that her responsive, patient, and dedicated support made a positive impact while assisting with your setup issues.
Your appreciation means a lot to us, and we’re excited to continue supporting your store’s growth 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I am a solopreneur for an streetwear apparel brand, with the technical background. So, I have this habit of doing things perfectly and efficiently. Prior to UFE app, I have tried multiple others but somehow, I found myself struggling with their setups, did not like the visual appeal, customization options were limited. And, above all, if I got stuck in some issue, I needed help to fix it. The responses were delayed and not helpful. Being honest here, I accidentally came to know about this app. It works. The interface is clean, customizable and learning path is easier. As usual, I got myself in a situation. Smrithi from UFE team helped me out. Overall, it's an excellent product for upsells, cross sells, bundle offers. I am exploring it and I highly recommend this app. Happy Sales!
Thank you for such a thoughtful and detailed review! As a merchant with a technical background, we know your standards for efficiency and UI are incredibly high, so it’s a huge compliment to know our interface and customisation hit the mark for you.
We are thrilled Smrithi could provide the timely support you were looking for. We look forward to seeing your brand grow ❤️
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
lightning speed solutions
Thank you so much for your kind feedback.
We’re glad to know that you had a good support experience.
Your appreciation means a lot to us, and we’re always here to assist you whenever needed.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great customer service! Vyshakh was super friendly and solved my questions really fast
Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Probé esta App hace unos meses y era una herramienta externa, ahora volví y noté que han hecho cambios, ahora ya está integrada dentro de shopify, en general han mejorado. La App me parece fácil de usar y bastante completa para manejar diferentes bundles. Su soporte es muy bueno, Shaun despejo algunas dudas que tenía, fue muy amable y siempre dispuesto a ayudar.
¡Muchísimas gracias por compartir tu experiencia y por darnos otra oportunidad! 😍 Nos alegra mucho saber que has notado las mejoras, especialmente la transición a una experiencia más fluida integrada con Shopify.
Nos complace que la app te resulte fácil de usar y completa para gestionar tus paquetes; ese es precisamente nuestro objetivo. Tus comentarios nos confirman que vamos por buen camino.
Un agradecimiento especial también por tus amables palabras sobre Shaun; se las haré llegar. Estará encantado de saber que pudo ayudarte y que tu experiencia fue aún más fluida.
Si tienes más ideas, preguntas o necesitas ayuda, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte a sacarle el máximo provecho a la app! 🚀
Si tienes más preguntas, contáctanos en support@helixo.co o a través de nuestro chat en la app. Estaremos encantados de ayudarte.
– Equipo de Soporte de Helixo
The manager Shaun was extremely helpful, responded very quickly, and clearly understood my issue. He explained everything step by step in a way that was easy to understand, even for someone without a strong technical background.
I really appreciate your help — thank you again!
Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Archana was very supportive when I needed help setting up my funnel!
Thank you so much for your kind words 😊
We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one.
It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us.
If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Service ist großartig. Hatte selten so gute Erfahrungen mit Service wie persönlich sie auf jedes Problem und Anfragen eingehen. Echt super!!! Kann ich weiterempfehlen.
Vielen Dank für Ihre freundlichen Worte! 🌟
Wir freuen uns sehr zu hören, dass Sie eine so positive Erfahrung mit unserem Service gemacht haben. Unser Ziel ist es stets, Unterstützung zu bieten, die persönlich und aufmerksam auf jede Anfrage eingeht – daher bedeutet es uns viel zu wissen, dass Ihnen dies aufgefallen ist.
Ihre Empfehlung wissen wir sehr zu schätzen, und wir werden weiterhin unser Bestes geben, Ihnen jedes Mal die gleiche Sorgfalt und Hingabe zu bieten.
Für weitere Fragen können Sie uns jederzeit unter support@helixo.co oder über unseren In‑App‑Chat kontaktieren. Wir helfen Ihnen immer gerne weiter.
– Helixo Support Team
Amazing support and so many customization options! I worked with Amrutha and she was incredibly helpful — every issue I had was solved quickly and professionally. Super happy with this app and the excellent support behind it. Highly recommend!
Thank you so much for your kind words!
We're thrilled to hear that you had such a positive experience with our support and customization features. Amrutha will be delighted to know her assistance made a differences, he’s truly amazing at what she does!
Your satisfaction means the world to us, and we're so grateful for your recommendation.
If you ever need anything else or have more ideas to explore, we're just a message away.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...
Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt wurde.
Wir haben dies gründlich untersucht, und bisher wurden keine weiteren Abrechnungsaktivitäten erfasst. Für vollständige Klarheit könnten Sie bitte die Rechnungsdetails unserem Support-Team mitteilen? Wenn versehentlich zusätzliche Beträge berechnet wurden, verpflichten wir uns, umgehend eine Rückerstattung vorzunehmen.
Wir haben auch festgestellt, dass Sie unsere App deinstalliert haben, und es tut uns aufrichtig leid, wenn Unannehmlichkeiten entstanden sind. Ihre Zufriedenheit hat für uns oberste Priorität. Könnten Sie bitte die Gründe für die Deinstallation mitteilen? Ihr Feedback ist uns sehr wichtig und wird uns bei notwendigen Verbesserungen helfen. Wir freuen uns darauf, diese Angelegenheit zu Ihrer Zufriedenheit zu klären.
Bei weiteren Fragen können Sie uns gerne unter support@helixo.co oder über unseren In-App-Chat kontaktieren. Wir helfen Ihnen jederzeit gerne weiter.
Tinu, Customer Support Lead bei Helixo
