Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 23. November 2021

It quite easy to use if understand its logic. Anyway when you couldn't find the solution by yourself, the better way is to consult the customer service.

MaxkgoMall
China
Etwa 2 monate mit der App
UFE - Upsell Funnel Engine hat geantwortet 26. November 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Feel free to let us know what improvements we can make from our side. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

19. April 2022

Très bon travail de la part de Sarah !
L'application est plutôt complète mais pourrait néanmoins adapté son option gratuite.

wirecharg
Frankreich
Etwa 2 monate mit der App
UFE - Upsell Funnel Engine hat geantwortet 21. April 2022

Merci beaucoup. Nous prendrons votre suggestion en considération.

Si vous avez besoin d'aide supplémentaire avec notre application, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application.

- Sarah, avocate du service client.

30. September 2021

Its very good app with a lot of necessary options for upsell. Fast customer services. I got a problem and knock customer services , They solve my problem in a minute

Designzilla
Vereinigtes Königreich
Etwa ein monat mit der App
UFE - Upsell Funnel Engine hat geantwortet 30. September 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

14. November 2022

Good!
There are problems, but quickly and efficiently resolved
Fairly easy to set up
Nice interface

homeazza
Polen
29 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 14. November 2022

Thank you for providing us with your feedback about our app and service.

We’re delighted to hear that you received friendly, attentive service from our office staff!

Customer satisfaction is our top priority. And your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

23. August 2021

The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0

PELS
Türkei
28 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 24. August 2021

Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.

In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

25. Juli 2022

Works very well and especially in the free version. Only thing I would recommend not only for this bundle app company but for all of them is to have multiple versions of the layout. Other than that, the app does exactly what you would expect........BUNDLE!

Bamboo Eyes
Australien
23 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 25. Juli 2022

I really appreciate you sharing your thoughts here.

Sounds like we could be a bit better when including more layouts. Sorry, we fell short there. Moving forward, we’re definitely going to prioritize your requirement, so I hope you’ll stay with us so that we can show you how important your feedback is to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

7. Dezember 2022

Love the app, and the support is great. Volume/Quantity Break builder is nice. However, the Upsell Tool is lacking some features, unfortunately.

While the Upsell tool is clean, it really lacks the space to add more product details that many store owners need to describe the benefits to shoppers of upgrading from a lower-tiered product, especially if they are selling higher ticket items in their upsell.

I'm using One Click Upsell (OCU) by Zipify for my upsell and cross-sell funnels. In the Product Upsell builder, after the initial offer, it has TWO additional content boxes with Headline, Image and Text boxes, as well as an additional checkout button and timer at the bottom of the page.

Until UFE adds similar features to its Upsell Builder and you are selling higher-priced items, you will want to stick with something else like OCU.

Please build this UFE so I can move everything over :)

King Comm
Kanada
20 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 8. Dezember 2022

Thanks for the honest feedback. We’ll consider your suggestions to improve in the areas you mentioned to improve our products and services.

Also, I want you to inform that we have the option to add custom descriptions and timers. I have already informed this via our chat application.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

7. September 2021

useful app, support is good too. Sreeshanker is very quick and willing to help if you need any customization.

FairyLightTrees
Singapur
14 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 7. September 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

22. November 2020

The UFE app is offers a very good service and its easy to configure! I had a small conflict with my theme but they were fast to solve it.

MAMANGAVA
Brasilien
7 tage mit der App
25. März 2022

Good app to "Cross-selling" and fast CS support. Recommended. For non-English countries, some features wouldn't fit to customers perception, but the app has a 7-day free trial, so you could test it and figure it out if it works out for you.

エマ・スリープ
Japan
7 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 25. März 2022

Thank you so much for giving us your feedback.
We will consider the feature request provided by you in our feature update for the missing star.
If you have any other suggestions, we would love to hear them.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.