Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
11. November 2023

Team helped me out alot during the last two weeks.
To set things up on my store.
Keep up the good work!

mijnenergiebesparing
Belgien
11 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 13. November 2023

Thank you so much for your kind words!

We're thrilled to hear that our team was able to assist you in setting things up in your store. We truly appreciate your feedback and encouragement.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


25. Oktober 2023

Really great experience with the rep Athira, really helpful, knowledgeable and fast, got our problem resolved quickly and back to work, highly recommend!

Pet Bay Supply
Vereinigte Staaten
3 monate mit der App
UFE - Upsell Funnel Engine hat geantwortet 26. Oktober 2023

I'm delighted to hear about your excellent experience with Athira.
Her helpfulness, knowledge, and efficiency in resolving your issue promptly are truly commendable.
We appreciate your recommendation and Thank you for your kind words!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


4. Dezember 2023

Great app, great customer service highly recommend

The sofa cover crafter
Estland
13 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 5. Dezember 2023

We truly appreciate your positive feedback! It's fantastic to know you find our app great, and that our customer service has met your expectations. Thank you for the recommendation; it means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


26. Januar 2024

App super funzionale e molto semplice da utilizzare. Assistenza clienti perfetta, super veloce e disponibile

STMN Fitness
Italien
Etwa eine stunde mit der App
UFE - Upsell Funnel Engine hat geantwortet 27. Januar 2024

Apprezziamo il tuo feedback positivo! È fantastico sapere che trovi il nostro servizio facile da usare.

Il nostro team è dedicato a fornire un supporto utile e tempestivo.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Team di supporto Helixo

6. Dezember 2023

Amazing! Glen's support is top tier, everything going smooth!

FutureaL ShoP
Vereinigte Staaten
Ein tag mit der App
UFE - Upsell Funnel Engine hat geantwortet 7. Dezember 2023

Thank you for your kind words! We're delighted to hear that Glen's support has been top-tier, and we're thrilled that everything is going smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


26. Dezember 2023

Great communication!

JackRatchet
Vereinigte Staaten
8 monate mit der App
UFE - Upsell Funnel Engine hat geantwortet 28. Dezember 2023

Thank you for your positive feedback!

We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Bearbeitet am 22. Januar 2024

Would highly recommend! Love the service and how easy it is to use!

UK walkingpad
Vereinigte Staaten
3 monate mit der App
UFE - Upsell Funnel Engine hat geantwortet 7. November 2023

Thank you for the awesome five-star review! We're so happy you loved our app.

Your feedback means a lot to us and keeps us motivated to do our best

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


5. Oktober 2023

Customers take the discounted offer and remove the original triger product from cart, and you end up loosing money.

Customer support don't exist and they don't reply.

Febron
Vereinigte Staaten
Etwa 3 jahre mit der App
UFE - Upsell Funnel Engine hat geantwortet 7. Oktober 2023

We apologize for any inconvenience you've experienced, and we appreciate your feedback.

Regarding the lack of response, please note that our support hours are from 8 am to 11 pm (IST). We do our best to respond promptly during those hours, and we're actively working on extending our support coverage.

Regarding the issue you mentioned, it appears that the problem occurred because the option 'Remove discount if trigger product is removed' was disabled It is designed to prevent situations like the one you described, and we recommend keeping it enabled to ensure the discounts are applied correctly.

We value your feedback, and we're continuously working to improve our app and support services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo

20. Oktober 2023

I really love it. Very useful app and helpful support

Ancerre Designs
Vereinigte Staaten
Mehr als ein jahr mit der App
UFE - Upsell Funnel Engine hat geantwortet 22. Oktober 2023

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


17. Oktober 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page.

The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Possum Play AU
Australien
25 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 18. Oktober 2023

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team