Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
26. Dezember 2023

Great communication!

JackRatchet
Vereinigte Staaten
8 monate mit der App
UFE - Upsell Funnel Engine hat geantwortet 28. Dezember 2023

Thank you for your positive feedback!

We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Bearbeitet am 22. Januar 2024

Would highly recommend! Love the service and how easy it is to use!

UK walkingpad
Vereinigte Staaten
3 monate mit der App
UFE - Upsell Funnel Engine hat geantwortet 7. November 2023

Thank you for the awesome five-star review! We're so happy you loved our app.

Your feedback means a lot to us and keeps us motivated to do our best

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


27. April 2024

great with freeplan

EZSCHOOL
Vietnam
Etwa eine stunde mit der App
UFE - Upsell Funnel Engine hat geantwortet 29. April 2024

Thank you so much for your kind words!

We're thrilled to hear that you're enjoying our free plan. Providing a valuable experience for our users, regardless of the plan they're on, is always our top priority

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

8. Februar 2024

Excellent service

SereneLuxe
Kanada
Etwa eine stunde mit der App
UFE - Upsell Funnel Engine hat geantwortet 9. Februar 2024

Thank you for your positive feedback on our service! It's great to hear that you had an excellent experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

5. Oktober 2023

Customers take the discounted offer and remove the original triger product from cart, and you end up loosing money.

Customer support don't exist and they don't reply.

Febron
Vereinigte Staaten
Etwa 3 jahre mit der App
UFE - Upsell Funnel Engine hat geantwortet 7. Oktober 2023

We apologize for any inconvenience you've experienced, and we appreciate your feedback.

Regarding the lack of response, please note that our support hours are from 8 am to 11 pm (IST). We do our best to respond promptly during those hours, and we're actively working on extending our support coverage.

Regarding the issue you mentioned, it appears that the problem occurred because the option 'Remove discount if trigger product is removed' was disabled It is designed to prevent situations like the one you described, and we recommend keeping it enabled to ensure the discounts are applied correctly.

We value your feedback, and we're continuously working to improve our app and support services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo

20. Oktober 2023

I really love it. Very useful app and helpful support

Ancerre Designs
Vereinigte Staaten
Mehr als ein jahr mit der App
UFE - Upsell Funnel Engine hat geantwortet 22. Oktober 2023

Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


17. Oktober 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page.

The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Possum Play AU
Australien
25 tage mit der App
UFE - Upsell Funnel Engine hat geantwortet 18. Oktober 2023

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

3. August 2023

Excellent way to get add-on sales.

We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently

The Giveaway Guys
Vereinigtes Königreich
Etwa 2 jahre mit der App
UFE - Upsell Funnel Engine hat geantwortet 4. August 2023

Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you.

Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2. August 2023

I would definitely recommend this app. It helped to increase our revenue and AOV. Also, the support is incredible, helps very quickly with every detail. Love it!

Madeline
Niederlande
Mehr als 2 jahre mit der App
UFE - Upsell Funnel Engine hat geantwortet 3. August 2023

Thank you so much for your wonderful review of our UFE Cross Sell & Upsell Bundle app!

We're pleased to hear that the app has been beneficial for your business by increasing revenue and average order value (AOV). We designed it with the goal of helping merchants like you boost their sales, and it's fantastic to know that it's making a positive impact on your store.

Moreover, we take great pride in providing top-notch customer support, and we're delighted to hear that you found our support team helpful and quick to address any concerns.

Your recommendation means a lot to us, and we're grateful for the opportunity to serve you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

16. November 2023

the app is very nice, you can customize different things, also the support service is fast and knowledgeable. super recommended

Birbab
Italien
Ein tag mit der App
UFE - Upsell Funnel Engine hat geantwortet 17. November 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it customizable to your preferences. Our team works hard to provide fast and knowledgeable support, and we're delighted that you had a positive experience. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team