UFE Cross Sell & Upsell Bundle , 1.020 Rezensionen
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This app is awsome, and they don't use discount code to create a bundle discount which bypasses the potential loophole.
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sreeshankar, Customer Support Advocate.
Great app, easy to set up, I have a little bit of trouble as I needed it on a custom section of my page - customer support guided me through the process and I had it working as desired in 5 minutes. Great app and brilliant support !
The app makers are in the developing stages of their business. Understandably, there are a few hiccups here and there. However, it doesn't mean that the app doesn't work very well. It does an awesome job of what it is supposed to do. What I am talking about is just requiring a few tweaks here and there. What compelled me to give it a 5-star review was the quick response rate, the willingness of the support executive to look into problems and solve it, and the awesome customer experience. People don't get this despite paying high monthly fees. Hope they keep up the good work and not dwindle down in the future.
Thank you for the awesome feedback 🎉 We really love to help merchants like you 🤗
- Sarah, Helixo 👩🦰
The suport is super fast! They helpt me within minutes. It also looks clean and can be changed very easy!
It was my duty to go an extra mile to help merchants like you to increase the sales! 😊 Also, thank you for writing this awesome review without even asking it, really appreciate that 🤩
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Sarah, Customer Support Advocate
Easy to use and customise. Fast contact chat support. Really easy to setup a funnel, highly recommend this app
Thank you for sharing your experience 🎉 We highly appreciate you on that 🤗
Cheers 🎉
- Sarah, Helixo 👩🦰
Excellent app. Unfortunately didn't quite work with another one app I needed to work too. Excellent customer service too.
This app is quite user-friendly, didn't take me long to get the hang of it. Amazing customer service - responded to my inquiry within seconds using the chat option. Would recommend
Glad to hear your feedback 🎉 Thank you for sharing it, really appreciated 🥰
- Sarah, Helixo 👩🦰
Sarah was absolutely amazing to deal with. She was very quick and couldn't have helped me more. 10 out of 10
Thank you so much for your positive review! We are thrilled to hear that we can provide you with excellent customer service and went above and beyond to help you.
We strive to provide exceptional service, and we are glad that Sarah delivered on that promise.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Perfect solution with great support team !
And it's free !
A must have.
Thanks to the team for this great work
Awesome! I am glad that I could help merchant like you 😊 Really appreciate your time taking to share your experience with us 🙏
- Sarah, Helixo 👩🦰
I installed this app to try. It didn't fit my needs so deleted it during the trial period. App leaves code you need to manually delete from your store. If you're just going to to try make sure you're comfortable with removing their leftover code manually.
Hi Omer Ozener, thank you for the review! But that's not true 🚫 (New merchants don't get confused). I can explain in detail, our app is one of the few apps that do this in a clean way!! 🧹
1. Most of the apps add some code to the theme for the proper working of the app. But most of the apps don't remove it because after uninstall apps lose access to the theme. 🥊
2. What UFE do differently is we optimized 🪄 our code in a way that it only loads the code if the app is installed. (For other apps, the theme injected code still loads and runs in merchants store)
# In order to check it yourself, install and uninstall UFE, then 🤿
Step 1: go to your store in Chrome browser and press "Ctrl + U" or "⌘ + U" to view the source code of the store
Step 2: Find for "ufe.helixo.co" keyword inside it, so you can check whether the code still adding on to the storefront or not. In our case, you can't find "ufe" related keywords because it's designed in a way to include only if the UFE is installed. But this is not the case for some other apps.
For the sake of transparency, after uninstall, we do send an email to the merchant informing about removing code snippets with a detailed article about it. We also recommend to contact us if the merchant needs help, we will do it for them as soon as possible. 🤝
Sorry for the inconvenience caused, and thank you for your positive review and for allowing me to explain it to everyone! 🙌
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Nikitha, Customer Support Advocate.