Arvostelut (1 060)
Tarkenna
-
Luokituksen mukaan
Does what it says.
When I noticed some random coding showing in the cart window, I contacted the devs, and they fixed it within the hour.
Can't beat that.
For reference: I use the Berlin theme
Thank you for your feedback!
We're glad to hear that the plugin is working as expected and that our team was able to resolve the issue so quickly.
It's great to know that you're using the Berlin theme, and we appreciate your positive comments about our support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Going to leave a Review just because the Customer Support & the App is just amazing. If there was a problem it would get fix in a second. Big Thanks to Athira & Telaco where a big Help. Would recommend.
We're incredibly grateful for your kind words!
It's wonderful to hear that Athira and Telaco could resolve your issues so quickly and that you love the app. Your appreciation and recommendation are deeply valued.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Support is answering fast however i had to write with them for 1-2 weeks and the things are still not fixed. Nothing is working properly. The widgets are not even mobile optimized by default and i had to repeat myself 100 times.
Just take another app.
Summary: We noticed that you were in our chat for only 2 days. Out of your 3 requirements, 1 was resolved, and the other 2 were added to our feature request list as they were not available at the moment, and we informed you accordingly. Could you please confirm if you received our email regarding this matter?
Hello, Thank you for your feedback and for highlighting our fast response time.
We sincerely apologize for any frustrations you’ve experienced and want to address your concerns promptly.
We appreciate your patience while we worked to resolve your requests. Upon reviewing our records, it appears you contacted us on July 3rd, and we completed the feasible requirements by July 6th.
Here’s an update on your requests:
Add an image under the checkout button for payment icons: This has been successfully implemented.
Add text “per piece” next to the price: We have informed you that this feature is not currently possible.
Multiple tiers for the progress bar: Similarly, this feature is not currently possible, and it has been added to our feature request list.
Regarding our update on your requirement, I apologize for any confusion. We mentioned this in our communication approximately 2-3 weeks ago. Could you please confirm if you received it? We want to ensure you have all the information you need.
Also,regarding your feedback about mobile optimization for the widgets, this is a new concern for us. Could you please provide more details so we can investigate and address it promptly?
We understand that you have uninstalled our app, and we regret any inconvenience caused.
Should you reconsider and give us another chance, we are committed to improving your experience with UFE.
Your feedback is invaluable to us, and we appreciate the opportunity to assist you again.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Lead at Helixo
The customer service is very professional and responds quickly.
Thank you for your kind words!
We're delighted to hear that you found our customer service professional and responsive.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.
We're delighted to hear such positive feedback!
Thank you for recognizing our commitment to providing fast and efficient support.
Ensuring that our users' needs are met promptly is a top priority for us.
It's wonderful to hear that our team has been able to quickly grasp your queries, making communication smooth and effective.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
amazing i use it on all my stores
Thank you for your fantastic feedback!
We're thrilled to hear that you find our app amazing and use it on all your stores.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great support from Bhagya
Thank you for your kind feedback!
We're delighted to hear that you received great support from Bhagya.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
This app is user friendly. Special thanks to Nadeem who replied fast and solved my problems promptly!
Thank you for your wonderful feedback! We're delighted to know you find our app user-friendly.
Your satisfaction is our priority, and it's great to know Nadeem was able to assist you effectively.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
The app works as expected and support really good. There is always a quick reply and there are few limitations.
Thank you for your positive feedback! We’re delighted to hear that our app is meeting your expectations and that you find our support team responsive and helpful.
If you encounter any limitations or have any suggestions on how we can enhance your experience, please feel free to share. We’re here to listen and assist you in any way we can.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Always there for help! Love this app!
Thanks a ton for the positive review!
It's great to hear that our app meets your needs.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team