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Super easy and great service. Struggled with another App for weeks and got this one working in minutes! Happy user :)
Hi, there. Thank you so much for taking the time to provide us with your feedback.
I'm glad to hear that you've found the app useful thus far. Also, thanks for finding great values in our customer support
If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.
Sarah, Customer Support Advocate
Downloaded the app about a week ago, very easy to use and the upsell doesn't look spammy on my website at all! The customer service was very responsive and helped me a lot with some minor issues regarding the configuration of the upsell elements on my page.
Thank you so much for this wonderful review. Feedbacks like this really keep us motivated to keep our efforts up to make our services better.
If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.
-Sarah, Customer support Advocate.
We have only been using this app for about an hour and the support has been extraordinarily helpful and fast. The app does so many things and can be fully customized and is really fast. Previously we tried some other apps and they were either slow or the customization was hard. In the UFE app they have a section where you can insert your own CSS code and fully customize everything. What's not to love! :)
I experienced a style issue but with the amazing support team, the issue was resolved in a few days. Great support team.
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer Support Advocate
Super app - very simple setup and lots of possibilities for custom CSS. Have it already installed on other shops, and it defintely boosts sales a lot with cross-sales and bundles. A/B test of different offers is the most powerful feature. Support (Tinu) is fast, friendly and very throrough making sure you are in good hands. App works best for single-currency stores, and you need a extra translation app for multilangual shops (I use langify). Def an app I would recommend to increase cross-sales and make bundles.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
The app is great, im still new to using it. I t has been a n hour or so, but customer service is excellent and friendly . That function is very extensive and i think its great
Great App does exactly what I need upsells product easy to use and not confusing like some of the other apps. the support team are great too
Ho usato questa app per cominciare a vendere sul mio store. E' una app molto interessante, in cui puoi costruire il tuo funnel con molta semplicità. Il servizio clienti è assolutamente veloce, capace e risolve in tempi molto rapidi. Bravi e complimenti.
Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros y la comunidad de Shopify. Continuaremos nuestros esfuerzos para mejorar nuestros servicios para usted.
Si necesita ayuda en el futuro, contáctenos en support@helixo.co oa través de nuestro chat en la aplicación. Siempre estaremos felices de ayudar.
-Sarah, defensor de atención al cliente
Its working nice and the 2 people on support are really kind. Hopefully it will perform even better, I already recomended to my colleagues.
We are really happy to help merchants like you! 🥰 Thank you so much for sharing your feedback 🙏
- Sarah, Helixo 👩🦰
I needed help getting the app configured on my webpage and received excellent customer service from Sarah who fixed my issues literally within few minutes. Very impressed and highly recommended it!
Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. 🤩
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Sarah, Customer Support Advocate