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Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
2 agosto 2023

Outstanding customer service for sure. I'm impressed by how the support team always responds quickly to my problems and questions.

Ecopify
Stati Uniti
Quasi 3 anni di utilizzo dell’app
UFE - Upsell Funnel Engine ha risposto 3 agosto 2023

Hi!

Thank you for taking the time to leave us a 4-star review!

We truly appreciate your feedback and are delighted to hear that you find our customer service outstanding.
Providing timely and efficient support is one of our top priorities, and we're glad it has made a positive impression on you.

We always strive for excellence and aim to deliver 5-star experiences to all our customers.
We would love to know how we can make your interactions even better.
If you could kindly share any specific areas where you believe we can improve, we will be more than happy to take your suggestions into account for future interactions.

Your input is invaluable to us as we continuously work to enhance our services and meet the expectations of our valued customers like you.
Thank you again for your feedback and for choosing our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Data modifica: 27 novembre 2020

Has been successful for us. Easy to install and lots of options. Excellent and quick support too which is always very helpful when getting going.

Attack Magazine
Regno Unito
Circa 2 anni di utilizzo dell’app
15 settembre 2021

sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)

Waggitude
Stati Uniti
Quasi 2 anni di utilizzo dell’app
UFE - Upsell Funnel Engine ha risposto 15 settembre 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

Data modifica: 17 giugno 2022

The customer service has definitely improved since my last review. Functionality is great, though there is a steep learning curve and it will take a while to understand all the features. I still think its a bit expensive, but it has a few features no other Cross Sell app has.

Kosha Yoga Co
India
Oltre un anno di utilizzo dell’app
25 novembre 2020

This app works quite well and is pretty all-encompassing for various offers. The customer service on the live chat is very quick to answer and very helpful.

thecozyhomecollection
Stati Uniti
Oltre un anno di utilizzo dell’app
18 maggio 2021

I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)

myAGG
Italia
Oltre un anno di utilizzo dell’app
UFE - Upsell Funnel Engine ha risposto 8 giugno 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

1 ottobre 2020

The app is not perfect but the customer service is. Thanks to Sarah for helping and responding quickly to how I can set up my first upsell funnel.

Beauty Closet SG
Singapore
Oltre un anno di utilizzo dell’app
19 febbraio 2020

I am using this app which is very good.
I also get along well with the support service.
Thank you.

Olena Green
Italia
Oltre un anno di utilizzo dell’app
8 agosto 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
Australia
Oltre un anno di utilizzo dell’app
UFE - Upsell Funnel Engine ha risposto 8 agosto 2021

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.

15 ottobre 2021

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

WeBarre Pte Ltd
Singapore
Circa un anno di utilizzo dell’app
UFE - Upsell Funnel Engine ha risposto 15 ottobre 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.