レビュー (489)
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Really happy with the UFE Cross Sell & Upsell Bundle app so far. The app works great and has helped improve our upsell setup on Shopify. Big thanks to Amrutha from the support team as well. Very responsive, patient, and genuinely helpful in trying to resolve our setup issues. Appreciate the support!
Thank you so much for your wonderful feedback 😊
We’re truly happy to hear that you’re enjoying the UFE Cross Sell & Upsell Bundle app and that it has helped improve your upsell setup on Shopify.
Amrutha will be especially delighted to know that her responsive, patient, and dedicated support made a positive impact while assisting with your setup issues.
Your appreciation means a lot to us, and we’re excited to continue supporting your store’s growth 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Have good support and helpful from archana
Thank you so much for your kind feedback.
We’re glad to hear that you had a good support experience and found Archana helpful throughout the process.
Your appreciation means a lot to us, and we’re always here to assist you whenever needed.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
The manager Shaun was extremely helpful, responded very quickly, and clearly understood my issue. He explained everything step by step in a way that was easy to understand, even for someone without a strong technical background.
I really appreciate your help — thank you again!
Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Aleena m'a très bien aidé avec mon problème! Service rapide et courtois.
Merci!
Merci beaucoup pour votre gentil retour 😊
Nous sommes ravis d’apprendre qu’Aleena a pu vous aider efficacement avec votre problème, tout en offrant un service rapide et courtois.
Elle sera très heureuse de lire vos mots. Votre satisfaction est très importante pour nous.
En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l’application. Nous serons toujours ravis de vous aider.
– L’équipe d’assistance Helixo
Probé esta App hace unos meses y era una herramienta externa, ahora volví y noté que han hecho cambios, ahora ya está integrada dentro de shopify, en general han mejorado. La App me parece fácil de usar y bastante completa para manejar diferentes bundles. Su soporte es muy bueno, Shaun despejo algunas dudas que tenía, fue muy amable y siempre dispuesto a ayudar.
¡Muchísimas gracias por compartir tu experiencia y por darnos otra oportunidad! 😍 Nos alegra mucho saber que has notado las mejoras, especialmente la transición a una experiencia más fluida integrada con Shopify.
Nos complace que la app te resulte fácil de usar y completa para gestionar tus paquetes; ese es precisamente nuestro objetivo. Tus comentarios nos confirman que vamos por buen camino.
Un agradecimiento especial también por tus amables palabras sobre Shaun; se las haré llegar. Estará encantado de saber que pudo ayudarte y que tu experiencia fue aún más fluida.
Si tienes más ideas, preguntas o necesitas ayuda, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte a sacarle el máximo provecho a la app! 🚀
Si tienes más preguntas, contáctanos en support@helixo.co o a través de nuestro chat en la app. Estaremos encantados de ayudarte.
– Equipo de Soporte de Helixo
Hi, I had installed your app but it didn’t work as expected for my store, so I uninstalled it shortly after.
However, I’ve been charged for this billing cycle. I kindly request a refund for this charge as the app was not in use.
Looking forward to your support.
Thank you.
Summary: The charge has not yet been credited to our account; the refund will be initiated as soon as it is received
Hi,
Thank you for sharing your feedback, and we’re really sorry for the inconvenience caused.
We came across your review regarding the refund request.
Since the charge was processed recently, the amount has not yet been credited to our account. Due to this, the refund has not yet been initiated. As soon as we receive the amount, we will immediately initiate and process the refund without any delay.
We truly appreciate your patience and understanding.
If you have any questions or need further assistance, please feel free to reach out to us at support@helixo.com - we’re always here to help.
Kind regards,
Athira
Customer Support Lead, Helixo
Archana was very supportive when I needed help setting up my funnel!
Thank you so much for your kind words 😊
We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one.
It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us.
If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Sehr mächtige Shopify Upsell app, hat unseren AOV direkt um 15% gesteigert. Toller Support durch Aleena
Vielen Dank für Ihr tolles Feedback! 🎉 Es freut uns riesig zu hören, dass unsere Shopify Upsell App Ihren AOV direkt um 15 % gesteigert hat – genau dafür entwickeln wir sie.
Ein besonderes Dankeschön geht auch an Aleena aus unserem Support‑Team. Wir geben Ihr Lob sehr gerne weiter, sie wird sich bestimmt freuen! 💖
Wir sind begeistert, dass Sie mit der App und unserem Service so zufrieden sind und freuen uns darauf, Sie weiterhin beim Wachstum Ihres Shops zu unterstützen. 🚀
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
I am a solopreneur for an streetwear apparel brand, with the technical background. So, I have this habit of doing things perfectly and efficiently. Prior to UFE app, I have tried multiple others but somehow, I found myself struggling with their setups, did not like the visual appeal, customization options were limited. And, above all, if I got stuck in some issue, I needed help to fix it. The responses were delayed and not helpful. Being honest here, I accidentally came to know about this app. It works. The interface is clean, customizable and learning path is easier. As usual, I got myself in a situation. Smrithi from UFE team helped me out. Overall, it's an excellent product for upsells, cross sells, bundle offers. I am exploring it and I highly recommend this app. Happy Sales!
Thank you for such a thoughtful and detailed review! As a merchant with a technical background, we know your standards for efficiency and UI are incredibly high, so it’s a huge compliment to know our interface and customisation hit the mark for you.
We are thrilled Smrithi could provide the timely support you were looking for. We look forward to seeing your brand grow ❤️
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
UFE Cross Sell & Upsell Bundle is a very useful app for setting up upsell and bundle offers on our Shopify store. The features are flexible and easy to use, and they help us create better product offers for customers.
The support experience was also excellent. Smrithi was very responsive, patient, and professional. She understood our questions clearly and helped us solve the issue quickly.
Overall, we are very satisfied with both the app and the support service. Highly recommended!
Thank you so much for your wonderful and detailed feedback 😊
We’re truly delighted to hear that UFE Cross Sell & Upsell Bundle has been helping you create better upsell and bundle offers for your Shopify store. It’s great to know that you’re finding the features flexible, easy to use, and valuable for improving your customer experience.
Smrithi will be especially happy to hear your kind words. We’re glad she was able to assist you and resolve your concerns smoothly.
Your satisfaction and recommendation truly mean a lot to us, and we’re excited to continue supporting your store’s growth 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
