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Helped me upsell my products. Clean design. Customization options were great. Was quite simple to use and the service was amazing.
Awesome, glad to hear your feedback 🎉 Really appreciated 🥰
- Sarah, Helixo 👩🦰
Eine lächerliche App! Habe die App lediglich installiert und nie genutzt. Nun, nach 12 Monaten, erhalte Ich eine Abrechnung für die letzten 12 Monate über 200USD für eine nie genutzte App.
Sorry for the inconvenience caused. Our team has issued a refund of $171.91 USD.
While checking we were able to find that you have not made any revenue from our app.
We do guarantee a refund from our side in case our app didn't work out for you.
Hope you have received the refund. Do contact us if you need further assistance.
You can contact us via our in-app chat or at support@helixo.co
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Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Unser Team hat eine Rückerstattung von $ 171.91 USD ausgestellt.
Bei der Überprüfung konnten wir feststellen, dass Sie mit unserer App keine Einnahmen erzielt haben.
Wir garantieren eine Rückerstattung von unserer Seite, falls unsere App für Sie nicht funktioniert hat.
Ich hoffe, Sie haben die Rückerstattung erhalten. Kontaktieren Sie uns, wenn Sie weitere Hilfe benötigen.
Sie können uns über unseren In-App-Chat oder unter support@helixo.co
- Sreeshankar, Customer support Advocate.
Great app. easy to use and works great on my store.
The customer service is also great.
Highly recommend.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sreeshankar, Customer Support Advocate.
Has a very simple and easy to navigate layout. good app. easy support with customer service chat box
The only downside is that I didn't find it earlier :) Very helpful and easy to use with lots of different options to choose from and customize. Also the support chat present in the app page is very handy and the support team is kind and working hard for client needs. Highly recommend!
Awesome! We love your genuine feedback ❤️ We are happy to have a merchant like you 🎉
- Sarah, Helixo
It is easy to use and has almost everything one needs EXCEPT languages.
You can only use it in one language. If your website is multi-language then don't get this app.
Thank you for sharing your feedback with us regarding our app. We truly appreciate your input as it helps us improve our services to better meet the needs of our diverse user base.
We understand that language support is crucial, especially for multi-language websites, and we apologize for any inconvenience this may have caused you. We are constantly working to enhance our app's capabilities, and expanding language support is one of our top priorities.
We assure you that we are committed to improving our app to meet the diverse requirements of our customers and truly value your feedback. We appreciate your ongoing support and look forward to better serving you in the future.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
One of the most OVER PRICED UNFAIR CHARGING MODELS of all the apps we have on Shopify (which is saying something).
Having used this app for quite some time now to create bundles for products its pricing is very unfair as it charges based on all the sales you do across your entire site. So even if the sale is not from a bundle the app still takes a commission. Maybe 1% of our sales come from a bundle but they benefit from 99% commission on top of the fixed fee.
The pricing model needs changing if this app is to beat the competition.
UPDATE: Thanks for the reply but my point is that this app is not fair as its charging for ALL sales not BUNDLE sales. The App deals with bundle sales not all sales so it should charge only for Bundle sales it makes not all the sales when that is only 1% or less. You are taking commission where none should be due but your reply seems to gloss over that key point.
UPDATE: March 2023 - Shopify are bringing their own FREE version of this app out so need to get caught in the trap of expensive apps like this. We were offered a flat rate of $19 for unlimited orders but this app is still too overpriced if its not actually selling many items via the app and for many there will be no longer any need to use this app in the future once Shopify launches its imminent bundle app
we appreciate you sharing your experience with us.
Our Pricing is based on the Sales Volume of the store, it depends on the simple logic that small stores pay small or even $0, and big stores pay big.
so merchants with 60 orders per month need to be billed $9.99 per month, and those who are having 100,000 orders per month need to be billed $249.99 per month, and this can vary each month.
That's the reason you need to accept the maximum possible amount. It doesn't mean you will be charged the maximum amount every month.
You will only be charged based on the orders of your store.
Hope you can understand.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I'm still at the beginning with my store, and I installed this app to help me boost sales. I tried several up-sell apps before, but this one is the most versatile I've seen so far, especially at that price! Free to begin, and you only pay when the app makes you money. A no-brainer!
And so far, excellent support! Thanks, keep up the good work!
Great to see your review! We are so happy that our app could do something really valuable for you.
Huge Hearty Thanks from Team Helixo Co.
Team helped me out alot during the last two weeks.
To set things up on my store.
Keep up the good work!
Thank you so much for your kind words!
We're thrilled to hear that our team was able to assist you in setting things up in your store. We truly appreciate your feedback and encouragement.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Easy to use app, and also very helpful people, if you need any help you can seek advice via live chat they respond right away.