レビュー (1,095)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年11月19日

Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.

PITAKA Germany
中華人民共和国香港特別行政区
アプリの使用期間:約1年
UFE - Upsell Funnel Engineが返信しました 2024年11月20日

Thank you so much for your kind words!

We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment.

Helping our customers feel supported, especially when navigating new settings, is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

編集日:2024年7月2日

I've tried about 10 different cross-sell apps on Shopify and this one is, by far, the best. To top it off, the customer support is fantastic.

Safety Hoist Company
アメリカ合衆国
アプリの使用期間:4ヶ月
UFE - Upsell Funnel Engineが返信しました 2024年3月10日

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2024年1月26日

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
フランス
アプリの使用期間:30日
UFE - Upsell Funnel Engineが返信しました 2024年1月27日

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

2024年5月16日

really helped me positioning my offer correctly 10/10 support

H'Allure
イスラエル
アプリの使用期間:約1ヶ月
UFE - Upsell Funnel Engineが返信しました 2024年5月17日

Thank you so much for your kind words and the fantastic 10/10 rating!

We are thrilled to hear that our support team could assist you in positioning your offer correctly.

Your success is our priority, and it's wonderful to know we made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年4月26日

Great app & functionality - customer service is top quality too! Quick and reliable support.

The Foot Collective
オーストラリア
アプリの使用期間:3年以上
UFE - Upsell Funnel Engineが返信しました 2024年4月27日

Thank you for your fantastic review!

We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team.

Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年3月25日

Love the app how easy it is to implement on our store.

Sunshine Nail Supply
アメリカ合衆国
アプリの使用期間:約2年
UFE - Upsell Funnel Engineが返信しました 2024年3月26日

We're delighted to hear that you're enjoying our app and finding it simple to integrate into your store!

Your feedback fuels our commitment to providing exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年2月21日

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
ポルトガル
アプリの使用期間:14日
UFE - Upsell Funnel Engineが返信しました 2024年2月22日

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年1月24日

I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.

Vidorra
アメリカ合衆国
アプリの使用期間:2ヶ月
UFE - Upsell Funnel Engineが返信しました 2024年1月25日

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

2024年4月5日

Quick and competent support, I like the App because it's simple and easy to use.

PurcPure Hair
ドイツ
アプリの使用期間:約1年
UFE - Upsell Funnel Engineが返信しました 2024年4月10日

Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you've had a positive experience with our app and that you find it simple and easy to use.

Providing quick and competent support is a top priority for us, and we're delighted to hear that our efforts have met your expectations. Your satisfaction is what drives us to continuously improve and enhance our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2024年1月16日

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

AstroMist
日本
アプリの使用期間:5ヶ月
UFE - Upsell Funnel Engineが返信しました 2024年1月17日

Thank you for your glowing review!

We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you.

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


Helixo Support Team