Recensies (1.095)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 29 juli 2021

This is Day 1 of using the App so can't really tell much but the App seems great. Also, customer service (Nikitha) has been very helpful with the set-up so kudos to her. One key selling point of the app is that I can get all the cross-sells (BOGOF, Bundles etc) and upsells in one app rather than having multiple apps which can slow down my store

Just Luminous
Verenigd Koninkrijk
Ongeveer 22 uur gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 30 juli 2021

Thank you so much for sharing the feedback 😊 As always, I will be there for any help to increase your sale.

Give it a try for some time, see the results yourself, I'm excited to see it ⚡️

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

31 augustus 2020

I've been playing around with other apps and I landed on UFE 2.0 and it's very intuitive, clear and easy to use. I've been looking for ways to offer deals for customers to buy multiples and for ways to upsell products and this does exactly that without adding a ton of stuff I don't need. So far so good! I'm excited to see what it can do for my sales!

Granola Bar™ Pan
Verenigde Staten
Ongeveer een uur gebruiken de app
24 juli 2021

Installed the app today - nice interface. Support and developers were really efficient. Thank you for your assistance!

Fifin London
Verenigd Koninkrijk
Ongeveer een uur gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 24 juli 2021

Thank you for your review, it's our 500th review, always special for us 🤩 I am glad that I could help you today 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

6 augustus 2021

It's really bad, strongly not recommended, waste my time!!!
After the application is installed, the product attributes of the theme template will be destroyed. After responding to the problem, he said that it would be resolved as soon as possible and asked me to wait, but he waited until the evening before replying to me saying that the problem has not been resolved.He said that he would help me solve it before the next morning. I asked in the morning and said that they hadn't gone to work yet, and they would help me solve it as soon as they went to work. In the afternoon, they told me that the invitation to edit the topic had expired. Oh??? I sent this invitation yesterday, he said he was helping me solve it, but it hasn’t started today??? I vomited, so disgusting

LIASOSO
Hongkong SAR van China
Ongeveer 23 uur gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 6 augustus 2021

Hello Xie JiRong,

First of all, let me apologize for the inconvenience you had to endure. It was really unfortunate. The issue was a jquery issue. All we had to do was small editing in the theme liquid to solve the issue. But when the developer tried to access your admin via the staff invite you sent us yesterday it said the invite expired. So we immediately asked to staff account invite again.

We had sent you a mail stating the same including a Screenshot showing a message, said the invite expired. Normally the invite would expire only after 7 days. We don't know why this happened, but it was really unfortunate.

You contacted us on 5/8/21 afternoon, and on 6/8/21 morning we notified you that our developers will resume looking into the issue. After they had found the fix all they had to do was to edit the code. But the staff invite expired unexpectedly. We did ask you to resend us an invite but seems like that was really frustrating for you, we are sorry.

We are more than happy to solve this issue for you please send a staff account invite to support@helixo.co and we will fix it right away. We are always here to help.

-Sarah, Customer support Advocate.

12 juni 2020

This app is really customizable and the user interface is easy to use. When the pop up didn't appear because of another app, I received great customer support in figuring out the problem.

poppikit
Verenigde Staten
Ongeveer een uur gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 12 juni 2020

Awesome! Thanks for that genuine review 🎉 We love to give support to any extent to maximize your sales. 💪🏻

Yes, we are commited to it ✌️

- Sarah, Helixo

23 september 2020

Really Good Assistant support. Sarah help me to add my upsells on my website. Thank you.............

novel-comfort
Frankrijk
Ongeveer 20 uur gebruiken de app
11 november 2022

UFE is a very usefull app and easy to install. Last but not least, their customer support is really excellent! Thanks!

TradeCircle Direct
Nederland
Ongeveer een uur gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 11 november 2022

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support team

27 juli 2020

Great Support... Setup within min... through help from support team... Volume discount for products and many more...

SHERZA WHOLESALE
Bhutan
Ongeveer een uur gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 28 juli 2020

Awesome 🎉 Thank you so much for sharing your feedback 🤗

- Sarah, Helixo 👩‍🦰

9 juli 2022

so great, the support team is acting very quickly on my case. Sarah did the great job by helping me to modify the feature. Recommend it

Favor Graphics
Vietnam
43 minuten gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 9 juli 2022

Hey. Thank you so much for adding my name to your experience. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

21 januari 2023

Plugins generates more profit on a weekly basis than the monthly costs. One time set up and support is perfect.

CBD & Herb company
Nederland
36 minuten gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 24 januari 2023

It is our pleasure to hear your valuable feedback. ... Thanks for choosing us and we hope to see you again soon."
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team