Recensies (1.093)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
19 november 2024

Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.

PITAKA Germany
Hongkong SAR van China
Ongeveer een jaar gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 20 november 2024

Thank you so much for your kind words!

We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment.

Helping our customers feel supported, especially when navigating new settings, is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Bewerkt 2 juli 2024

I've tried about 10 different cross-sell apps on Shopify and this one is, by far, the best. To top it off, the customer support is fantastic.

Safety Hoist Company
Verenigde Staten
4 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 10 maart 2024

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


26 januari 2024

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
Frankrijk
30 dagen gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 27 januari 2024

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

16 mei 2024

really helped me positioning my offer correctly 10/10 support

H'Allure
Israël
Ongeveer een maand gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 17 mei 2024

Thank you so much for your kind words and the fantastic 10/10 rating!

We are thrilled to hear that our support team could assist you in positioning your offer correctly.

Your success is our priority, and it's wonderful to know we made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

26 april 2024

Great app & functionality - customer service is top quality too! Quick and reliable support.

The Foot Collective
Australië
Meer dan 3 jaar gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 27 april 2024

Thank you for your fantastic review!

We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team.

Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

25 maart 2024

Love the app how easy it is to implement on our store.

Sunshine Nail Supply
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 26 maart 2024

We're delighted to hear that you're enjoying our app and finding it simple to integrate into your store!

Your feedback fuels our commitment to providing exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

21 februari 2024

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
Portugal
14 dagen gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 22 februari 2024

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

24 januari 2024

I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.

Vidorra
Verenigde Staten
2 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 25 januari 2024

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

5 april 2024

Quick and competent support, I like the App because it's simple and easy to use.

PurcPure Hair
Duitsland
Ongeveer een jaar gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 10 april 2024

Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you've had a positive experience with our app and that you find it simple and easy to use.

Providing quick and competent support is a top priority for us, and we're delighted to hear that our efforts have met your expectations. Your satisfaction is what drives us to continuously improve and enhance our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


16 januari 2024

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

AstroMist
Japan
5 maanden gebruiken de app
UFE - Upsell Funnel Engine heeft geantwoord 17 januari 2024

Thank you for your glowing review!

We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you.

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


Helixo Support Team