Avaliações (1 093)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 27 de novembro de 2020

Has been successful for us. Easy to install and lots of options. Excellent and quick support too which is always very helpful when getting going.

Attack Magazine
Reino Unido
About 2 years usando a aplicação
15 de setembro de 2021

sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)

Waggitude
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 15 de setembro de 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

25 de novembro de 2020

This app works quite well and is pretty all-encompassing for various offers. The customer service on the live chat is very quick to answer and very helpful.

thecozyhomecollection
Estados Unidos
Over 1 year usando a aplicação
18 de maio de 2021

I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)

myAGG
Itália
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 8 de junho de 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

1 de outubro de 2020

The app is not perfect but the customer service is. Thanks to Sarah for helping and responding quickly to how I can set up my first upsell funnel.

Beauty Closet SG
Singapura
Over 1 year usando a aplicação
19 de fevereiro de 2020

I am using this app which is very good.
I also get along well with the support service.
Thank you.

Olena Green
Itália
Over 1 year usando a aplicação
8 de agosto de 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
Austrália
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 8 de agosto de 2021

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.

15 de outubro de 2021

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

WeBarre Pte Ltd
Singapura
About 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 15 de outubro de 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

Editado a 5 de agosto de 2020

very responsive customer service, working hard to fix some issues encountered, looking forward to making full use of the app, it's very easy to use and it fits our needs.

Purple Ants Chocolatier l Freshly Made Craft Chocolates
Filipinas
About 1 year usando a aplicação
Editado a 1 de novembro de 2021

Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.

Belly and Bag
Estados Unidos
9 months usando a aplicação