Avaliações (1 097)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
7 de junho de 2023

I cannot recommend this app enough. The outstanding customer service, paired with its user-friendly nature and ability to boost average order value, makes it a must-have for any online business owner. Whether you're a seasoned professional or just starting out, this app will undoubtedly take your store to new heights.

Fidget Pop
Reino Unido
About 2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 7 de junho de 2023

Thank you for your glowing review!

We are thrilled to hear that you had such a positive experience with our app. Our team is dedicated to providing outstanding customer service, and we are glad that it has made a difference for you.

We take pride in creating a user-friendly app that helps boost average order value. It's great to know that our efforts have been successful in meeting your needs as an online business owner.

Whether you are an experienced professional or just starting out, we are committed to supporting your growth and taking your store to new heights.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Editado a 17 de janeiro de 2023

Quest'app è molto semplice e intuitiva, ti guida step by step, e perciò è molto semplice da usare!
Ho avuto un problema e nell'attesa mi hanno fatto fare un giochino! Molto carina e innovativa come idea!
In seguito sono riuscita a risolvere i miei problemi e la persona che mi ha assistita è stata molto chiara e gentile.
Ve la consiglio vivamente!

EasyWinter™
Itália
About 2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 18 de janeiro de 2023

Apprezziamo sinceramente che tu abbia trovato la nostra app e il nostro supporto di grande utilità. Siamo sempre lieti di assistere i commercianti come te. Grazie mille per il tuo tempo.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

-Helixo Support Team

28 de outubro de 2022

The App is awesome. I had a great service from Sarah. She had solved my problems kindly and quickly.

閱悅電子閱讀資訊網
Taiwan
About 2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 28 de outubro de 2022

First of all, thank you so much for your time. I am really happy to see my name in your feedback.

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

8 de dezembro de 2022

Suporte muito bom e rápido, o app possui diversas funções. Estou gostando bastante de utilizar. Recomendo

Loja Phytoca
Brasil
About 2 months usando a aplicação
12 de dezembro de 2023

Auch nachdem deinstalliert wurde, wird trotzdem weiter abgebucht...

Skincerely Yours
Alemanha
2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 14 de dezembro de 2023

Hallo, ich kann bestätigen, dass Sie die App am 6. Dezember deinstalliert haben und die letzte Gebühr vom 12. November bis 12. Dezember am 25. November in Rechnung gestellt wurde.

Wir haben dies gründlich untersucht, und bisher wurden keine weiteren Abrechnungsaktivitäten erfasst. Für vollständige Klarheit könnten Sie bitte die Rechnungsdetails unserem Support-Team mitteilen? Wenn versehentlich zusätzliche Beträge berechnet wurden, verpflichten wir uns, umgehend eine Rückerstattung vorzunehmen.

Wir haben auch festgestellt, dass Sie unsere App deinstalliert haben, und es tut uns aufrichtig leid, wenn Unannehmlichkeiten entstanden sind. Ihre Zufriedenheit hat für uns oberste Priorität. Könnten Sie bitte die Gründe für die Deinstallation mitteilen? Ihr Feedback ist uns sehr wichtig und wird uns bei notwendigen Verbesserungen helfen. Wir freuen uns darauf, diese Angelegenheit zu Ihrer Zufriedenheit zu klären.

Bei weiteren Fragen können Sie uns gerne unter support@helixo.co oder über unseren In-App-Chat kontaktieren. Wir helfen Ihnen jederzeit gerne weiter.

Tinu, Customer Support Lead bei Helixo

8 de outubro de 2022

Great app, ticks all boxes. Support Team's awesome, they helped me with a lots of customisation issues that I had. Can't recommend them enough.

Zonedster
Austrália
About 2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 8 de outubro de 2022

We're really grateful and appreciate you taking the time to share your rating with us.

We’re always looking for ways to improve our services to the customers, but it’s great to know that we are on the right track.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

22 de junho de 2022

Amazing app and customer service. We use this every day and drastically increased our AOV. I have tried other similar apps, but nothing compares to this one

RingToker
Itália
About 2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 23 de junho de 2022

Thank you very much for your kind words.
We are delighted to hear that our app had a positive impact on your store.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

22 de janeiro de 2022

Applicazione fantastica! In due settimane mi ha portato oltre 2k in acquisti! Il supporto è molto veloce e molto gentile. Consigli

ORION™
Itália
About 2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 22 de janeiro de 2022

Grazie mille per le tue parole, ci hai ispirato a lavorare di più e continuare i nostri sforzi per migliorare i nostri servizi.

Se hai ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutare.

- Sarah, Customer support advocate

4 de março de 2023

It tooks some time as the compatibility was not 100% to my Theme to solve some issues. At the end all problems where fixed and I'm verry happy with this app.
Funktionallity in combination with the WowCart is perfect and thi gives your side a professional look. For time beeing I can recommend this app and the service provided. Thanks to the development and service team!

Individual-3D
Alemanha
About 2 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 4 de março de 2023

Thank you for taking the time to leave us a review. We are glad to hear that you are happy with the app and the service provided. We apologize for any inconvenience you may have experienced due to compatibility issues with your theme, but we are pleased to hear that all problems have been resolved.

Our team strives to provide our customers with the best possible service and functionality, and we are happy to know that we have achieved that goal in your case. We appreciate your recommendation and will continue to work hard to improve our product and service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

23 de agosto de 2020

I use this app for 6 months now and I really love it! :) Nice design, easy to use, flexible - everything you could ask for!

Long Life BG
Bulgária
Over 4 years usando a aplicação