Avaliações (1 097)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
25 de outubro de 2022

This App is everything I searched for. The support is more than great, Helped me with so much problems and solved everything. The design on the shop is so clean, and also the backend looks good, so you can find everything you want.

Johnnys Clipper
Alemanha
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 26 de outubro de 2022

Thank you so much for finding great value in our app. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

20 de setembro de 2022

Great application with the possibility to add html code. Fast, it does not slow down the website. Extremely responsive customer service

Free Vibes
França
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 20 de setembro de 2022

We appreciate you taking the time to leave us an excellent review.

Your feedback helps us improve our service for our valued customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Editado a 11 de junho de 2021

We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.

4Endurance Slovenija
Eslovénia
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 15 de junho de 2021

Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you.

If in need of help please contact us via the in-app chat or at suppor@helixo.co, We are always happy to help.

-Sarah, Customer Service Executive

8 de agosto de 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
Austrália
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 8 de agosto de 2021

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.

21 de outubro de 2021

Love this app, we use it for every single product in our store. Support is incredible & almost instant to respond.

Modern Bandit
Austrália
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 22 de outubro de 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sree shankar, Customer Support Advocate

17 de junho de 2023

The outstanding customer service, paired with its user-friendly nature and ability to boost average order value

VegiBlade
Estados Unidos
15 days usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 17 de junho de 2023

Thank you for your positive review! We are proud to hear that our outstanding customer service, user-friendly platform, and ability to boost average order value have met your expectations. We take pride in providing exceptional support and continuously improving our services to enhance the overall customer experience. Your feedback is greatly appreciated, and we will strive to maintain this high level of service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Editado a 2 de outubro de 2020

Simple, straight forward and effective! Love it! I had a small issue with the discount not shown in cart, but in check out page. Contacted the customer service through chat, and connected with Sarah. She and her team helped me fixing the issue promptly. Highly recommend!

TOCHA Organic Tea
Estados Unidos
Over 1 year usando a aplicação
10 de dezembro de 2021

Great UI and functionality. And great customer service. Highly recommended if looking to improve your AOV.

JBC
Reino Unido
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 10 de dezembro de 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

17 de agosto de 2021

Sarah the customer support girl is incredible and very helpfull. Great app i would highly recommend :)

GEKO CASE
Reino Unido
Over 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 17 de agosto de 2021

Thank you so much. Thank you for mentioning my name. This is a great motivation for me and my team to work harder.

Please let us know if you need any further assistance at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate.

25 de agosto de 2020

The support is great. Sarah handles my problem in a very professional .. I would really recommend this app!

thefamilymarketus
Estados Unidos
About 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 25 de agosto de 2020

Thank you so much for sharing your awesome experience with us 🥰. Really appreciate your time 🎉

- Sarah, Helixo 👩‍🦰