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brilliant plug-in, easy to use, functional and helpful chat agents that are definitely NOT bots! :) 5*
Not really! I am human.. Thank you so much taking time to share your feedback 🥰 I am glad that I could help you 🙏
- Sarah, Helixo 👩🦰
I'm really satisfied with all the features this app offers , every time we're struggling the staff is always there ready to assist us within a matter of minutes in any way possible which was my case in many occasions. What I like the most is the tutorials they've created which explain and advice us on how to effectively use the different features their app is offering to maximize our ROI , we can easily track how our funnels are doing and even A/B test them effortlessly . I totally recommend them as you won't be disappointed , as i am .
Hi, Thank you very much for sharing your experience with us.
I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion about our customer service team and helpdesk articles.
It’s such a pleasure to have customers like you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Good App! Having the best customer service experience with Sarah! She helps me solve a lot of problem on the app that doesn't compatible with my shopify theme! All the Best!
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Have just uploaded this App and am really impressed. Had a few questions of which were answered immediately via Chat and I was ready to go with up-sells in place literally in minutes. Very impressed. Thank you
Great app, good support. It is clean and easy to use. I can generate more revenue with this app. Moreover, it has many features to choose.
Amazing customer service from the team. Tweaked the code on my theme so it fitted my needs. All so quick especially on a Saturday.
You are looking for a bundle creator and up-seller. Dont waste your time just download UFE Cross Sell and Upsell funnel. It will do everything you need.
Shout out to Sarah in your customer support team! - Amazing customer service
Its alright. Bit of playing around and you can get it looking ok. Then discovered that it doesn't work on mobiles phones or tablets. Helpdesk messaged me a couple of times suggesting trying different phones & browsers, and when that didnt work just stopped talking to me! Seeing as 90% of my shop traffic is from mobiles I think ill delete
UPDATE: The Help team got back to me following my review and managed to make some adjustments to get it up and working. Happy with the result.
Great Customer Service once 1 is around. Lishana was very helpful and patience. Would love to grow my shopify with it since it is free for newer shops. Really useful app!
We're delighted to hear about your positive experience with our customer service! Thank you for recognizing Lishana's helpfulness and patience. We're glad to know that you find our app useful for growing your Shopify store, especially with its free plan.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Just installed the app and had the first conversions. The support is great, needed some changes in the theme that they helped me with. They even suggest some changes to the design and provided me with the css to add to the widgets. Overall very satisfied so far!
Thank you so much for leaving us such a great review. Your words inspire us to keep up the hustle. We are always here to help you if you come across any more requirements or issues.
Please contact us at support@helixo.co or via our in-app chat.
-Sarah, Customer Support Advocate
In fashion industry, we really need to give more upsell products, I used UFE to offer my customers with bundles on online stitching with different designs, its working well. The support is too good. they responded very fast.
I have tested some other apps, and found this to be really useful by the designs and functions.
All the best to the team behind UFE.