Avaliações (1 093)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
1 de fevereiro de 2024

Great app, excellent free option and great pricing structure outside of that. Fast customer service response, would recommend!

Our Apparel UK
Reino Unido
Over 2 years usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 2 de fevereiro de 2024

Thank you so much for your fantastic review! Providing valuable and accessible services to our users is a top priority for us.

It's great to know that our customer service team was able to respond promptly to your needs.

We understand the importance of fast and efficient support, and we're delighted that your experience reflects our commitment to customer satisfaction.

Your recommendation means a lot to us, and we're grateful for your trust in our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

15 de março de 2024

Great Customer Service once 1 is around. Lishana was very helpful and patience. Would love to grow my shopify with it since it is free for newer shops. Really useful app!

DoLaMy
Estados Unidos
3 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 23 de março de 2024

We're delighted to hear about your positive experience with our customer service! Thank you for recognizing Lishana's helpfulness and patience. We're glad to know that you find our app useful for growing your Shopify store, especially with its free plan.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

26 de outubro de 2024

great

TimePieces Unlimited
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 2 de novembro de 2024

Thank you for the great review!

We’re thrilled to hear you had a positive experience with us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

19 de novembro de 2024

Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.

PITAKA Germany
Hong Kong, RAE da China
About 1 year usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 20 de novembro de 2024

Thank you so much for your kind words!

We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment.

Helping our customers feel supported, especially when navigating new settings, is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Editado a 2 de julho de 2024

I've tried about 10 different cross-sell apps on Shopify and this one is, by far, the best. To top it off, the customer support is fantastic.

Safety Hoist Company
Estados Unidos
4 months usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 10 de março de 2024

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


26 de janeiro de 2024

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
França
30 days usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 27 de janeiro de 2024

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

16 de maio de 2024

really helped me positioning my offer correctly 10/10 support

H'Allure
Israel
About 1 month usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 17 de maio de 2024

Thank you so much for your kind words and the fantastic 10/10 rating!

We are thrilled to hear that our support team could assist you in positioning your offer correctly.

Your success is our priority, and it's wonderful to know we made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

26 de abril de 2024

Great app & functionality - customer service is top quality too! Quick and reliable support.

The Foot Collective
Austrália
Over 3 years usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 27 de abril de 2024

Thank you for your fantastic review!

We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team.

Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

25 de março de 2024

Love the app how easy it is to implement on our store.

Sunshine Nail Supply
Estados Unidos
About 2 years usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 26 de março de 2024

We're delighted to hear that you're enjoying our app and finding it simple to integrate into your store!

Your feedback fuels our commitment to providing exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

21 de fevereiro de 2024

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
Portugal
14 days usando a aplicação
Questão respondida por UFE - Upsell Funnel Engine 22 de fevereiro de 2024

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team