UFE Cross Sell & Upsell Bundle , 924 avaliações
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Love the app, and the support is great. Volume/Quantity Break builder is nice. However, the Upsell Tool is lacking some features, unfortunately.
While the Upsell tool is clean, it really lacks the space to add more product details that many store owners need to describe the benefits to shoppers of upgrading from a lower-tiered product, especially if they are selling higher ticket items in their upsell.
I'm using One Click Upsell (OCU) by Zipify for my upsell and cross-sell funnels. In the Product Upsell builder, after the initial offer, it has TWO additional content boxes with Headline, Image and Text boxes, as well as an additional checkout button and timer at the bottom of the page.
Until UFE adds similar features to its Upsell Builder and you are selling higher-priced items, you will want to stick with something else like OCU.
Please build this UFE so I can move everything over :)
Thanks for the honest feedback. We’ll consider your suggestions to improve in the areas you mentioned to improve our products and services.
Also, I want you to inform that we have the option to add custom descriptions and timers. I have already informed this via our chat application.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Outstanding customer service for sure. I'm impressed by how the support team always responds quickly to my problems and questions.
Hi!
Thank you for taking the time to leave us a 4-star review!
We truly appreciate your feedback and are delighted to hear that you find our customer service outstanding.
Providing timely and efficient support is one of our top priorities, and we're glad it has made a positive impression on you.
We always strive for excellence and aim to deliver 5-star experiences to all our customers.
We would love to know how we can make your interactions even better.
If you could kindly share any specific areas where you believe we can improve, we will be more than happy to take your suggestions into account for future interactions.
Your input is invaluable to us as we continuously work to enhance our services and meet the expectations of our valued customers like you.
Thank you again for your feedback and for choosing our services.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Good!
There are problems, but quickly and efficiently resolved
Fairly easy to set up
Nice interface
Thank you for providing us with your feedback about our app and service.
We’re delighted to hear that you received friendly, attentive service from our office staff!
Customer satisfaction is our top priority. And your feedback helps us to improve service for everyone.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
The response speed of the customer service is very fast and can help me solve the problem accurately
Thank you for taking the time to leave us a review! We're glad to hear that our customer service team was able to provide you with quick and accurate assistance to help resolve your issue.
At the same time, we noticed that you rated us 4 stars. We would like to know if there is anything else we can do to improve your experience with our product and services. We're always looking for ways to better serve our customers, and your feedback is essential in helping us achieve that goal.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Har inte lanserat butiken med appen än men kundsupporten är toppen verkligen! De löser dina problem snabbt och professionellt. Får se hur butiken presterar med appens bundles.
Tack så mycket för ett så bra omdöme. Dina ord inspirerar oss verkligen att fortsätta. Låt oss gärna veta vilka förbättringar vi kan göra från vår sida. Att se din tillfredsställelse ger oss den största lyckan. Vi ska sträva efter att hålla detta.
Vid ytterligare frågor vänligen kontakta oss på support@helixo.co eller via vår chatt i appen. Vi hjälper dig alltid gärna.
-Helixo Support Team
équipe professionnelle et très utile, j'ai pu réglé mon problème d'offre grâce à une démonstration en réel, merci !
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Works very well and especially in the free version. Only thing I would recommend not only for this bundle app company but for all of them is to have multiple versions of the layout. Other than that, the app does exactly what you would expect........BUNDLE!
I really appreciate you sharing your thoughts here.
Sounds like we could be a bit better when including more layouts. Sorry, we fell short there. Moving forward, we’re definitely going to prioritize your requirement, so I hope you’ll stay with us so that we can show you how important your feedback is to us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)
Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sreeshankar, Customer Support Advocate
There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.
If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.
- Sreeshankar, Customer Support Advocate.
Très bon travail de la part de Sarah !
L'application est plutôt complète mais pourrait néanmoins adapté son option gratuite.
Merci beaucoup. Nous prendrons votre suggestion en considération.
Si vous avez besoin d'aide supplémentaire avec notre application, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application.
- Sarah, avocate du service client.