Yaco Progress Bar , 18件のレビュー

総合評価
4
評価レベルごとの件数
  • 評価の78%は5つ星です
    14
  • 評価の6%は4つ星です
    1
  • 評価の11%は3つ星です
    2
  • 評価の0%は2つ星です
  • 評価の6%は1つ星です
    1
2024年3月18日

The app will appear to be setup and then suddenly stop working, yet they continue to take your money and don't reply to support requests. Do not recommend!

The Belly Ring Shop
オーストラリア
アプリの使用期間：約1ヶ月
Yaco Studioが返信しました 2024年3月19日

Thank you for taking the time to leave your review!

I'm very sorry and confused about the exprience you had.
We acknoledged your chat message and asked for details in 2 minutes.

We checked our progress bar on your shop and found the bug it seams you were talking about.
I sincerly apoligize for that.

It took us 3 hours to fix it since you first message. Then we sent you a second message asking for a confirmation from your side but we never get a reply since your very first message.

Sometimes merchants don't reply, we respect it.
Our chat system says you read all of our messages. We thought it was ok but it looks like you never got those messages.

We sent you the transcript of the conversation at your "info" email.
Please, could you check it?

We would love to give you a better experience with the app.

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