Uptime – Automated Store Tests

The team at Uptime are top-notch - incredibly helpful from start to finish, and even after we've been using the app for months. This app addresses a major need for Shopify store monitoring and we are so thankful to have it be our failsafe, especially around major promotional periods like Black Friday / Cyber Monday. We could not recommend this app more!

Great app for keeping track of our shops's downtime / bugs!

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Uptime is a must have app within your Shopify tech stack if you're serious about ensuring theme and app changes don't break you site, with their automated testing functionality. On-boarding was a breeze, and ongoing support has been great!

We've been using Uptime for the past few months - it's extremely easy to setup the automated tests, and the ability to receive alerts as soon as there's an issue with the site, Shopify platform, or 3rd party apps, is invaluable (most of the alerts come through before the app or platform themselves notify us!). We'd pay the money just for the alerts to be honest!

I can't recommend this app highly enough.

They went above and beyond helping me with a Shopify issue that Shopify couldn't even help me with. AMAZING!

An essential 'insurance' tool for our marketing and engineering resources to make sure that alarm bells go off if there is an issue with someone being able to shop on our site.

We can immediately investigate, validate any issues, and temporarily turn off ad spend or other marketing activities to minimize the negative effects of a technical issue.

How much is the difference between only 5 min of downtime vs hours undiagnosed, worth to you for your store?

The Shopify Cart API outage had a huge effect on us. Customers were unable to add any products to their cart and we were unaware of the issue. Uptime was able to catch the cart issue and notify our team so that we could look for a resolution right away. While Shopify support insisted that the issue was related to our theme, uptime helped us identify that it was indeed a Shopify error. They gave us the confidence to continue to push Shopify's support team until they came to the same conclusion. Having uptime on our site gives us the peace of mind and confidence needed at all hours of the day.

Uptime gives our leadership team the peace of mind needed to ensure the website customer journey is uninterrupted. The Slack notifications of app/Shopify outages are very convenient and the team is very quick to add new software to the monitoring list. The onboarding process was very easy (Uptime team did all of the setup for us) and the team is extremely accessible.

Love my experience with Uptime. The ability to constantly add new flows to check gives me peace of mind that my website is operating as it should.

We are really loving the Shopify and related apps downtime notifications. Allows me to notify team members of potential issues they might be seeing.