レビュー (73)

総合評価
4.6
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の5%は4つ星です
  • 評価の5%は3つ星です
  • 評価の0%は2つ星です
  • 評価の10%は1つ星です
2025年5月24日

Working with USAdrop has been a great experience, especially thanks to Amber, my dedicated account representative. I’ve been partnered with USAdrop for over a year now and have never encountered any issues. They consistently go above and beyond to ensure I receive the best solutions. I highly recommend their services.

THE TRNDZ
アメリカ合衆国
アプリの使用期間:11ヶ月
USAdropが返信しました 2025年5月26日

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2025年5月21日

Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.

NEX SHOPPE
イギリス
アプリの使用期間:7ヶ月
USAdropが返信しました 2025年5月26日

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2025年5月21日

USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!

TotsCove
ニュージーランド
アプリの使用期間:6ヶ月
USAdropが返信しました 2025年5月26日

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

2024年10月2日

I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service.

The Night Market
アメリカ合衆国
アプリの使用期間:2ヶ月
USAdropが返信しました 2024年10月6日

Dear customer,

I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously.

I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.

If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.

Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.

Sincerely,

USAdrop Support Team

編集日:2024年12月3日

I have to change my rating again, according to what is being comunicated. The previous few days after pouring out my frustrations and concerns regarding my shop and the mishandling by my agent, I received a response from the team at USAdrop. They addressed my issues and provided a resolution, which significantly altered my perspective on the situation.

It's been a journey filled with intense emotions due to my deep investment in the shop—I've been building a new brand since July, dedicating time, money, and energy to create video and voiceover ads for social media. Although it’s not yet profitable, the joy of gaining each new customer has been immense, especially as I prepared for the peak season in December. Unfortunately, just hours before December, my enthusiasm turned into panic when I felt my shop was being jeopardized by recent changes and miscommunications with the new agent, Nita.

However, the swift response from USAdrop reassured me that they valued my business and were committed to resolving the issues. This experience has taught me a valuable lesson about the importance of clear communication and understanding in business relationships. Some agents, like Alex, were easy to work with from the start, while with others, it took time and effort to reach a mutual understanding.

With the problems now addressed and a clearer path forward, I can confidently recommend USAdrop. Their commitment to rectifying the situation proves their dedication to their clients. I look forward to rebuilding my shop, now more aware that understanding different working styles is key to effective collaboration and communication.

Ulovila.cz
チェコ
アプリの使用期間:5ヶ月
USAdropが返信しました 2024年7月31日

Dear Customer,

Thank you for your feedback. We have received your comments and your agent will do his utmost to assist you in resolving the issue.

If you have any further concerns, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.

Best regards,
USAdrop Customer Service Team

2024年6月21日

I have had a very disappointing experience with this app/company. It is not responsive, completely unreliable for business purposes. Communication with the support team has been abysmal, with delayed and unhelpful responses. Due to items not being delivered on time, I have lost significant profits. I highly do not recommend this app for any serious use; it's only good for testing purposes at best. Save yourself the trouble and look elsewhere.

Nobletta Global
リトアニア
アプリの使用期間:6ヶ月
USAdropが返信しました 2024年6月22日

Dear Customer,

Thank you for bringing this matter to our attention. We are deeply sorry for the response speed issues and order delays you mentioned. Your feedback is invaluable to us as we continuously strive to improve our services.

We want to assure you that your agent is actively reaching out to address your concerns promptly. Also, if you have any further questions or need assistance, please feel free to contact Rick via WhatsApp: +86 133 3602 2767 or Beatrice via WhatsApp: +86 166 2518 6864. You can also contact us via our official email at info@usadrop.com.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Best regards,

USAdrop Support Team

2025年8月25日

ottimo serrvizio nonostante il traduttorre lasci un po a desiderare . Rick è un ottimo assistente

GLOW GEN
イタリア
アプリの使用期間:約1ヶ月
2025年6月25日

My agent is Nita. I am very happy with her help. She answers quickly and clearly answers the questions I have. I find it pleasant to communicate with each other. She is really doing a fantastic job!

Luchique
ベルギー
アプリの使用期間:22日
2025年6月23日

USAdrop is amazing! They have fast response times and quick fulfillment. They always reply to inquiries and provide the support needed every time. A big thank you to Evie for doing such an incredible job she puts genuine effort into everything to make it work. I have no regrets!

OptiiForce
カナダ
アプリの使用期間:6ヶ月
2025年5月27日

Great Service! Jamie is helping me with every step, explains things I dont understand. Makes everything goes very smooth and great communicator. Always find the best products and suppliers which keep the quality on point
Very satisfied with using usadrop

Senzaio
スウェーデン
アプリの使用期間:3ヶ月
USAdropが返信しました 2025年5月28日

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!