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"Sweet Dreams Family has been a USADrop customer on Shopify for almost a year, and it's been a fantastic experience. The personalized agent system is a huge plus. Vinny, our first agent, was instrumental in helping us set competitive prices for our products, offering truly useful advice. Holly, our current agent, is a diligent and valuable asset to their team. It's clear USADrop prioritizes excellent support. Their platform is also incredibly easy to use and integrates perfectly with Shopify, which made getting started a breeze. Thanks to their system, we've seen our sales steadily increase beyond our initial beginner phase."
Amber has been an excellent agent to work with. She always responds quickly and routinely completes tasks exactly as I need - no delays or confusion. Every order and shipment request has been handled efficiently, and I have had no problems since working with her. In addition, she is always nice and simple to speak with. I appreciate her dependability and assistance and highly suggest her.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I've been using this for up to a year now. The layout pretty friendly and stuff. But the support from the agents been amazing. Recommended for people who have a bit of order already.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Agents are not giving reply properly.
Most of the orders didn't delivered yet. My customers are sending mails and agents are not replying.
Please guys don't fulfill with these guys.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Working with USAdrop has been a great experience, especially thanks to Nita, my dedicated account representative. I've been partnered with USAdrop for almost a year now and and they have some of the best shipping channels available at affordable cost. They consistently go above and beyond to ensure I receive the best solutions. I highly recommend their services.
USAdrop is amazing! They have fast response times and quick fulfillment. They always reply to inquiries and provide the support needed every time. A big thank you to Evie for doing such an incredible job she puts genuine effort into everything to make it work. I have no regrets!
I have had a very disappointing experience with this app/company. It is not responsive, completely unreliable for business purposes. Communication with the support team has been abysmal, with delayed and unhelpful responses. Due to items not being delivered on time, I have lost significant profits. I highly do not recommend this app for any serious use; it's only good for testing purposes at best. Save yourself the trouble and look elsewhere.
Dear Customer,
Thank you for bringing this matter to our attention. We are deeply sorry for the response speed issues and order delays you mentioned. Your feedback is invaluable to us as we continuously strive to improve our services.
We want to assure you that your agent is actively reaching out to address your concerns promptly. Also, if you have any further questions or need assistance, please feel free to contact Rick via WhatsApp: +86 133 3602 2767 or Beatrice via WhatsApp: +86 166 2518 6864. You can also contact us via our official email at info@usadrop.com.
Once again, we apologize for any inconvenience caused and appreciate your understanding.
Best regards,
USAdrop Support Team
USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Voizen has been my agent with awesome personal service. Also, the pricing is one of the most or potentially competitive or even best out there! Able to source nearly anything. Free plan is great. And you can scale on paid if you want for reduced prices, thankyou cards, POD, etc. Highly recommend.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!