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Custom support is very good!! Especially rick helped me every time!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
An excellent site for selling products and excellent and efficient support to solve problems. Thank you to all those involved in the USADROP site.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
As a newer Dropshipping Shopify store and even newer with USAdrop, I am not finding the USAdrop site very user-friendly but the agent was very helpful and gave some guidance to make this current interaction on the usadrop site successful.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Their platform is reliable, and the range of products they offer has made a big difference in streamlining my business. Our account representative, Joan, has been especially incredible. He has excellent customer service skills, always responding promptly and with a positive attitude. John goes above and beyond to ensure we have everything we need, making the entire process so much easier.
USA Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team,
At first it was a rough start, but Finally things are moving as it should. Customer service is very helpful as soon as I ask any question on the fly. So happy I don't have to call anyone for simple questions. Great Job, Customer service.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service.
Dear customer,
I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously.
I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.
If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.
Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.
Sincerely,
USAdrop Support Team
Just joined so really can't give review on their products and their processes. I have been speaking to Rick on the chat button who is very helpful with answering my questions so happy to write a good review for him!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I spoke with Rick, very kind and helpful. He informed me about everything I asked. I recommend him to everyone
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I had a lot of questions that were answered very thoroughly. My main complaint is you don't get the faster shipping unless you have 50 orders or more a day so you will not get local shipping unless you have 50 orders a day or more that's my main complaint but they did say that I could pay, extra for Xpress shipping faster shipping at the time of purchase, but I don't know what that cost is so it's hard to charge more for shipping if I'm not sure what those cost are, but they were very helpful on all the other things explained a lot they ship worldwide if you make 50 items or more or orders of more a day then you can get shipping shipping
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop! If you want to know the fast shipping cost, our sales agent can help you, you can reach out to him directly.